Senior Solutions Engineer - EMEA

LaunchDarkly
London
3 weeks ago
Applications closed

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About the Job:

As a Senior Solutions Engineer youll be the technical heartbeat of the sales process helping land and expand enterprise deals alongside Account Executives. Your mission Champion LaunchDarkly inside customer organizations bridging the technical and business value to drive real impact.

Youll lead technical evaluations build strong champions and craft solutions that prove why LaunchDarkly is the right choice. This role is a mix of technical expertise relationshipbuilding and sales acumen translating complex capabilities into tangible business outcomes. And youll do it all with a humble hungry smart and energetic mindset.

Responsibilities:

Be a Trusted Advisor Not A Demo Monkey

  • Work as a teamPartner with AEs to qualify opportunities develop account strategies and close deals.

  • Come with a perspectiveChallenge customers to think bigger about whats possible with LaunchDarkly bringing insights on best practices and industry trends.

Champion Building & Customer Relationships

  • Turn users into advocatesBuild deep relationships with technical and business stakeholders so they champion LaunchDarkly when youre not in the room.

  • Stay connectedThrough onsite visits regular checkins and ongoing discovery youll always be in tune with customer needs.

Technical Validation & Proof of Value

  • Lead highimpact demos & POVsLead technical validations that dont just check a box they make customerswant to buy.

  • Solve big problemsCraft solutions that demonstrateclear business impact.

  • Own the evaluation processGuide prospects through POVs workshops and handson trials that demonstrate clearROI.

Stay Sharp & Be the Expert

  • Know the landscapeStay ahead ofDevOpsCI/CD AI release management and data science trendsto engage customers with authority.

  • Own the technical conversationConfidently engage with both technical teams and executives connectingtechnology to business value.

Collaboration & Feedback

  • Advocate for customersProvide product feedback that helps shape the roadmap.

  • Align crossfunctionallyWork closely with Sales Customer Success Professional Services Product and Engineering to ensure customer success.

Travel & OnSite Engagement

  • Expectup to 35 travel primarily acrossEMEAfor onsite customer workshops deal closings and industry events.
About You:

Champion Builder

  • Youlovebuilding strong customer relationships and creating internal advocates for our solution.

Drive & Ownership

  • You dont wait to be asked you see what needs to be done and make it happen.

Intelligence & Business Acumen

  • You grasp the bigger picture by understanding that software drives every business shaping competitive advantage revenue growth and efficiency and able to position LaunchDarkly as a strategic enabler not just a tool
  • You canclearly articulate business value tying technical solutions to realworld outcomes.

Character: Humble Hungry Smart Energetic

  • HumbleYou value collaboration seek feedback and focus on team success.
  • HungryYoure selfmotivated go the extra mile and close big deals.
  • SmartYou read rooms tailor your communication and connect with diverse audiences.
  • EnergeticYou bring enthusiasm and urgency inspiring action and keeping momentum high.

Coachability

  • Youseek and apply feedback constantly refining your approach.
  • Youlearn quickly whether its new tech sales strategies or customer insights.

Technical Expertise

  • DevOps / Platform Engineering / Release ManagementSolid understanding ofCI/CD feature flags and infrastructure automation.
  • AI & Data Science (Nice to Have)Knowledge of model management inference services or Jupyter notebooks.
  • Strong handson skillsYou can design and lead technical demos workshops and POVs.
Sales Experience & Methodology
  • Comfortable withMEDDPICC Command of the MessageCoMor similar methodologies.
  • Experience working withFTSE100FTSE250 or large enterprise SaaS sales.
  • Proven ability todrive $1M dealsand build compelling business cases.

Qualifications:

  • Basic:
    • 5 yearsin a technical sales or solutions engineering role selling complex enterprise SaaS solutions.
    • Proven success leadingPOCs POVs and worldclass demos.
    • Experience withMEDDPICCCoMor other structured sales frameworks.
    • Excellenttechnical and business communication skills.
    • Willingness to travel (up to 35.
  • Preferred:
    • DevOps & Transformation ExperienceWorking with teams migrating to microservicesCI/CD or feature management.
    • Programming & Cloud ExpertiseProficiency in one of LaunchDarklys supported languages (Java .NET Go JavaScript/Node PythonPHPRuby iOS or Android) and cloud/container tech (Docker Kubernetes).
    • Enterprise Sales MethodologiesExperience supporting complex enterprise sales $1M) inbluechip / large enterprise environments.
    • AI & Data Science (Nice to Have)Familiarity withAI/MLworkflows prompt engineering or model deployment.

What Success Looks Like

  • In3 monthsyoull have delivered highimpact demos and POVs for key enterprise prospects while building strong relationships with Account ExecutivesSEpeers and crossfunctional teams.
  • In6 monthsyoull have led multiple successful POVs positioned yourself as a trusted advisor to customers and contributed internally by shaping best practices and refining technical sales motions.
  • In12 monthsyoull have played a key role in closing multimilliondollar deals helping expand LaunchDarklys enterprise footprint while also influencing strategic decisions at enterprise customers by positioning LaunchDarkly as a critical enabler of digital transformation DevOps maturity and AI adoption. Your impact will contribute to the creation of an enduring industrydefining company that continues to set the standard for feature management and software delivery.

Why Join

  • Work with global enterprises to solve realworld challenges in DevOps AI and modern software delivery.
  • Be part of a fastmoving ambitious and collaborative team where your ideas and impact matter.
  • Join the #1 leader in feature management trusted by the worlds biggest brands to power their software releases. Recognised as a top innovator in DevOps feature flagging and progressive delivery.
  • Enjoy worldclass onboarding mentorship and continuous learning opportunities setting you up for longterm success.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow inefficient development cycles costly outages and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components they escape nightmare bigbang technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

Improving the velocity and stability of software releases without the fear of end customer outages

Delivering targeted experiences by easily personalizing features to customer cohorts

Maximizing the business impact of every feature through the ability to experiment and optimize

Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types

Improving the effectiveness and productivity of engineering teams by providing insights into engineering cadence and stability

At LaunchDarkly we believe in the power of teams. Were building a team that is humble open collaborative respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender gender identity sexual orientation age marital status veteran status or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so contact People Ops at.

Do you need a disability accommodation

Fill out thisaccommodations request formand someone from our People Operations team will contact you for assistance.


Required Experience:

Senior IC


Key Skills
Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting
Employment Type :Full Time
Experience:years
Vacancy:1

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