National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Senior Product Manager - Last Mile

relaytech.co
London
5 months ago
Applications closed

Related Jobs

View all jobs

Product Manager (Data & Artificial Intelligence)

Senior Software Developer

Data Science Manager

Senior Computer Vision Engineer

Data Science Manager

Senior Data Scientist

Company Mission

In the future, almost everything we consume will simply materialise on our doorsteps – what we call “e-commerce” today will simply be “commerce” tomorrow. But if we continue on today’s trajectory, the growth of e-commerce risks damaging the environment, alienating our communities, and straining the bottom-line for small businesses.

Relay is an e-commerce-native logistics network. We are built from the ground up for environmental, social, and economic sustainability. By building from the ground up we are able to entirely rethink both the middle and last mile enabling us to reduce the number of miles driven to deliver each parcel, lower carbon emissions, and lower costs, all while channelling funds to community members.

At the same time, we’re fixing the last broken aspect of e-commerce for consumers: delivery. As shoppers, we should have complete control over when and how we receive our purchases, and we should be able to return unwanted items as easily as we ordered them. That’s why whenever you buy from a merchant powered by Relay, you’ll be able to reschedule your delivery at any time. And if you don’t like what you ordered, at the tap of a button we’ll send someone to pick it up.

To orchestrate this complex ballet, Relay relies on a wide range of technologies, from advanced routing and planning to sophisticated user experiences that guide our team members on the ground.

About the role

We are looking for a Senior Product Manager to own and drive the tech roadmap for our fleet of Last Mile Couriers. Our Last Mile couriers are at the frontline of Relay’s network, where the parcel makes its way to the end consumer. Your mission as Senior PM will be to deliver a best-in-class working experience for our Last Mile Couriers whilst driving down our cost base and delivering a step-change in delivery quality.

As the Senior Product Manager for Last Mile at Relay, you can expect to

  • Own the Product Roadmap for Last Mile: prioritise, scope and deliver any and all Tech initiatives which support the success of our Last Mile Fleet, from improving courier experience to optimising delivery quality and driving a cost-efficient fleet.

  • Work with user research, design and Operations to come up with initiatives which allow us to ‘level up’ the overall performance of our Last Mile fleet

  • Work with Design, Engineering and Data Science to ensure the scope of different features/releases is well defined and documented, and hold the tech team accountable for delivery

  • With your counterparts in Ops, be accountable for ensuring the Last Mile teams meet their quarterly and annual goals

  • More generally: be the ‘face’ of Tech into the rest of the business:

    • ensure that stakeholder feature requests or initiative ideas are appropriately triaged and prioritised;

    • Own communicating the product roadmap to the rest of the organisation: make sure stakeholders understand what is on the product roadmap, and why

We are looking for candidates who have

  • Extensive Product Experience in a fast paced tech company

  • Experience working in a highly networked business and/or multi-sided marketplace (logistics, on demand food delivery).

  • Worked on or closely with algorithmic products before (e.g. forecasting and pricing products)

  • Worked on products which have a strong real-world/physical component to them

  • Having been in or have worked closely with stakeholders in Operations

You are someone who

  • Thrives in ambiguous environments where change is the norm

  • Is biased to action, with a ‘done is better than perfect’ mindset

The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

Relay is offering

  • 25 days annual leave per year (plus bank holidays).

  • Generous equity package.

  • Bupa Global: Business Premier Health Plan - Comprehensive global health insurance with direct access to specialists, dental care, mental health support and more.

  • Contributory pension scheme.

  • Hybrid working

  • Free membership of the gym in our co-working space in London.

  • Cycle-to-work scheme

  • A culture of learning and growth, where you're encouraged to take ownership from day one.

  • Plenty of team socials and events - from pottery painting to life-size Monopoly and escape rooms

#J-18808-Ljbffr

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

AI Jobs Skills Radar 2026: Emerging Frameworks, Languages & Tools to Learn Now

As the UK’s AI sector accelerates towards a £1 trillion tech economy, the job landscape is rapidly evolving. Whether you’re an aspiring AI engineer, a machine learning specialist, or a data-driven software developer, staying ahead of the curve means more than just brushing up on Python. You’ll need to master a new generation of frameworks, languages, and tools shaping the future of artificial intelligence. Welcome to the AI Jobs Skills Radar 2026—your definitive guide to the emerging AI tech stack that employers will be looking for in the next 12–24 months. Updated annually for accuracy and relevance, this guide breaks down the top tools, frameworks, platforms, and programming languages powering the UK’s most in-demand AI careers.

How to Find Hidden AI Jobs in the UK Using Professional Bodies like BCS, IET & the Turing Society

When it comes to job hunting in artificial intelligence (AI), most candidates head straight to traditional job boards, LinkedIn, or recruitment agencies. But what if there was a better way to find roles that aren’t advertised publicly? What if you could access hidden job leads, gain inside knowledge, or get referred by people already in the field? That’s where professional bodies and specialist AI communities come in. In this article, we’ll explore how UK-based organisations like BCS (The Chartered Institute for IT), IET (The Institution of Engineering and Technology), and the Turing Society can help you uncover AI job opportunities you won’t find elsewhere. We'll show you how to strategically use their directories, special-interest groups (SIGs), and CPD (Continuing Professional Development) events to elevate your career and expand your AI job search in ways most job seekers overlook.

How to Get a Better AI Job After a Lay-Off or Redundancy

Being made redundant or laid off can feel like the rug has been pulled from under you. Whether part of a wider company restructuring, budget cuts, or market shifts in tech, many skilled professionals in the AI industry have recently found themselves unexpectedly jobless. But while redundancy brings immediate financial and emotional stress, it can also be a powerful catalyst for career growth. In the fast-evolving field of artificial intelligence, where new roles and specialisms emerge constantly, bouncing back stronger is not only possible—it’s likely. In this guide, we’ll walk you through a step-by-step action plan for turning redundancy into your next big opportunity. From managing the shock to targeting better AI jobs, updating your CV, and approaching recruiters the smart way, we’ll help you move from setback to comeback.