DESCRIPTION
Amazon is reinventing on behalf of the business customer to offer the same ease and convenience that they have come to expect at home. Amazon Business is focused on building the most innovative Business-to-Business (B2B) buying, purchasing and management destination in the world. We are recruiting to make this vision a reality within the Amazon B2B Payments & Lending (ABPL) organization to make the customer's shopping and paying experience delightful.
The Role
Come build the future of payments with us! The B2B Cobrand Payments team manages Amazon's business credit programs. We are looking for a Senior Product Manager with proven experiences in thought leadership, product development, and detailed execution to own and drive the expansion and adoption of our business credit products. The successful candidate will work backward from the customer to innovate on product features, build a long term roadmap of strategic priorities, design the end-to-end customer experience for our credit programs and work with engineering, legal, finance, and marketing teams to deliver the same. The scope of this role stretches across multiple Amazon organizations and requires close partnership with stakeholders with diverse backgrounds, as we look to create additional internal and external business opportunities further deepening the integration of our products with Amazon Business and external partners.
Responsibilities
The ideal candidate will be entrepreneurial, self-sufficient, and strong in more than one or all of the following areas:
- Lead product strategy and definition - Own and drive the customer working backwards strategy, tenets, long-term goals and develop new product roadmaps including features and services that deliver bar-raising customer experiences.
- Drive product creation - Work with dedicated engineering, design, and research teams to build and iterate upon your product. Partner with teams in other organizations to ensure support and visibility of your and the broader team's plans. Manage trade-offs effectively. Earn trust across a range of stakeholders and partners.
- Project management, including creating business justifications and functional requirements for product features and services.
- Own executive reviews - Present business and product vision, progress, and dependencies to executive stakeholders in multiple teams. Also contribute to broader team and organizational planning documents, including owning and driving them for your area of the business and product.
- Create and drive business strategy - Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execution of those optimizations.
- Drive mechanisms to optimize the team's efficiency, alignment and ability to scale.
- Lead the product go-to-market process, user testing, defining and managing program metrics.
This position involves regular communication with management on risks, financial performance and operational program metrics. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will also have superior analytical abilities and a track record of finding practical, simple and creative solutions to complicated problems without sacrificing quality or core functionality.
Key job responsibilities
This team thrives in ambiguity, and breaks down problems large and small into solid, defined action plans to deliver new experiences efficiently. The successful candidate has a passion for improving financial health of our customers, and will be insatiably inquisitive about our customer experience and connect that experience with elegant technical solutions to address customer-facing problems. Experimentation is at the heart of our culture, and we develop each of our programs through a deep test-and-learn roadmap. You will be a strategic leader for the org, defining and managing product roadmaps in areas of high complexity, for one or more engineering teams. The role is inherently cross-functional; you will work closely with engineering, UX design and research, data science, finance, program management, legal, and marketing to deliver products that enhance the customer experience.
About the team
The B2B Cobrand Payments team leverages partnerships with third party financial institutions/ Non-banking FI [FIs / NBFIs] to:
- Enhance the E2E payment experience by creating exceptional value for businesses purchasing on Amazon Business (AB).
- Drive customer engagement and adoption of AB globally by developing payment products, features and services.
- Drive the Amazon flywheel through deepening customer engagement and loyalty.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent.
- Experience owning/driving roadmap strategy and definition.
- Experience with end to end product delivery.
- Experience with feature delivery and tradeoffs of a product.
- Experience as a product manager or owner.
- Experience owning technology products.
- Experience with product cycles of 6+ months.
- Experience in product or program management, product marketing, business development or technology.
PREFERRED QUALIFICATIONS
- Experience in influencing senior leadership through data driven insights.
- Experience working across functional teams and senior stakeholders.
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