Senior Machine Learning Engineer

Join us as a Senior Machine Learning Engineer at Trustpilot. We are a profitable, high-growth FTSE-250 company with a vision to become the universal symbol of trust. We run the world's largest independent consumer review platform and need an experienced ML engineer to join our MLOps team.

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• Design and implement machine learning infrastructure capabilities using cutting‑edge technology such as LLMs and MCP servers.
  
• Work with streaming data and high‑volume workloads that support machine learning infrastructure.
  
• Build strong partnerships with data science teams to understand use cases and deliver value.
  
• Take full ownership of ML offerings, including architecture decisions and interfaces with data scientists.
  
• Productionize and operate ML models and pipelines at scale, focusing on reliability and efficiency.
  
• Act as a bridge and technical leader between data science teams and classical engineering.
  
• Identify opportunities and implement best practices to continuously improve existing systems.
  
• Mentor and educate colleagues across teams on ML best practices and MLOps principles.
  

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• Strong experience with containerisation, Python, and CI/CD in a production ML environment.
  
• Expertise working with streaming data and high‑volume data processing at scale.
  
• Ability to switch quickly between complex technical implementation and value‑focused discussions with data scientists.
  
• Demonstrated experience in architecture design and ownership of large‑scale ML infrastructure.
  
• Experience with GCP and Kafka streaming is a strong plus.
  
• Scientific and critical thinking skills, combined with the ability to present ideas clearly and compellingly.
  
• A friendly and helpful personality, open to give and receive constructive feedback.
  
• Motivation to push yourself and colleagues toward continuous improvement and to help define the technical roadmap.
  

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• Flexible working options and a competitive compensation package with bonus and RSU.
  
• 28 days holiday plus two paid volunteering days a year.
  
• Learning and development opportunities through the Trustpilot Academy, LinkedIn Learning, and Blinkist.
  
• Pension and life insurance, health cash plan, online GP, and a 24/7 Employee Assistance Plan.
  
• Full access to Headspace, a popular mindfulness app.
  
• Paid parental leave, season ticket loan, and a cycle‑to‑work scheme.
  
• Central office location with snacks, refreshments, lunch on Tuesdays and Wednesdays, and extra treats.
  
• Access to over 4,000 deals and discounts on travel, electronics, fashion, fitness, cinema, and more.
  

Trustpilot began in 2007 with a simple yet powerful idea—to be the universal symbol of trust, helping consumers make better choices and businesses build trust. Today, with over 300 million reviews and 64 million monthly active users, we’re headquartered in Copenhagen with operations worldwide.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive, and we welcome all applicants. If you have a disability and need adjustments in the application or recruitment process, please contact our People Team at .

Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.