Senior Data Scientist - Growth & Retention

Location: Remote (1 Day per month in London office)Department: Data Reports to: Director of Data Type: Full-time AboutPetlab Co. PetLab Co. is the world’s fastest-growing pet supplementbusiness. Launching in 2018, we successfully achieved a 9-figurerevenue in 2024 without any external funding. We have a loyalcommunity of loving pet parents and over 1.5 million happy dogswhose lives have been positively impacted by our innovativeproducts. Our team is vibrant, fast-moving, and customer-drivenwhere high-performers are valued and rewarded. It is the idealplace for an ambitious, hardworking animal lover who wants toprogress their career rapidly. About the Role We’re looking for aSenior Data Scientist to join our Growth team and play a key rolein maximizing both customer acquisition and retention across thebusiness. You’ll work closely with growth, product, and analyticsstakeholders to uncover insights, build predictive models, anddrive high-impact decision-making through experimentation andforecasting. This is a high-visibility role where your work willdirectly influence business strategy, growth initiatives, andlong-term customer value. Our data warehouse is hosted in Big Queryand we use Power BI as our visualisation tool. We move and thinkfast so it’s important that you are able to thrive in a fast-pacedenvironment and are happy to roll up your sleeves to do whatever ittakes to support the team in every way possible. If that soundsexciting - we would love you to join our pack! What You'll Do -Develop and maintain robust LTV (Lifetime Value) forecastingmodels, subscription and churn models to inform marketing spend andretention strategies. - Build demand forecasting models to ensuredemand planning aligns with acquisition and retention trends. -Design, run, and analyse A/B tests and multivariate experimentsacross acquisition funnels, onboarding flows, and retentionprograms. - Collaborate with cross-functional teams to translatebusiness goals into data-driven solutions. - Communicate insightsclearly and effectively to technical and non-technicalstakeholders. - Delve into large-scale datasets using SQL andperform advanced statistical techniques in Python. - Continuouslyevaluate and improve existing models and testing frameworks toincrease predictive accuracy and business impact. What We'reLooking For - 5+ years of experience in data science, ideally ingrowth, marketing, or product-focused roles. - Deep understandingof LTV modeling, forecasting, and experimental design. -Proficiency in Python for data analysis and modeling (e.g., pandas,scikit-learn, statsmodels). - Advanced SQL skills and experienceworking with large datasets in modern data environments. -Experience working with cross-functional growth or marketing teams.- Competent user of data visualisation tools. - Comfortable workingin fast-paced, agile environments with changing priorities. -Excellent communication skills with the ability to explain complextopics to non-technical audiences. - Experience in e-commerce,subscription services, or other B2C /consumer-facing businesses.Nice to Have - Exposure to tools like DBT or GCP Cloud Platform. -Understanding of causal inference techniques and uplift modeling.Benefits - Private Health Care through Vitality. - Generous AnnualLeave - 28 days + public and bank holidays. - Flexible WorkingHours – We focus on results and trust people to manage their time,whether working from home, while travelling, or in the office! -Help@Hand – Employee Assistance Programme. - Royal London PensionScheme – We offer a workplace pension scheme with one of the UK’sleading providers of group pensions. With an employer contributionof 5% through salary sacrifice! - Enhanced Maternity / Paternity /Adoption Leave – because time with new family members is important!- Puppy Therapy – working in partnership with Paws in Work toprovide a boost of oxytocin twice a year. - Generous Learning anddevelopment budget – We always want you to keep learning. - Freebreakfast, fruits and snacks – refuel and revitalise with freemunchies in the office. - Working Environment – dogs are welcome! -Life Assurance – In the event of your death, while employed by us,your chosen beneficiaries will be provided with a tax-free lump sumequivalent of four times your basic salary. - Gympass – All in onesubscription bringing you the largest selection of gyms, studiosand apps. - Electric Vehicle Scheme – Employees sacrifice salary inreturn for a new electric car, typically saving 30-40% of coststhrough income and tax and national insurance. - Give Back Day – Anextra day off in the year to volunteer plus a £50 contribution toyour chosen charity. - Health Cash Benefit – We offer the bronzepackage which enables you to claim a certain amount of cashbackwhen you pay for something that is health related, i.e dental.#J-18808-Ljbffr