Senior Data Science Consultant, Customer Data & Technology

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

An Overview Of The Role

We are seeking a highly skilled Senior Consultant with at least 5 years of hands-on experience, including at least 1-2 years in Generative AI (Gen AI) and Large Language Models (LLM) development and evaluation. The ideal candidate will have extensive experience in customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills.

What We Look For

• Previous experience in data science, with proven experience in Generative AI and LLM development and evaluation.
• Hands-on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience (if available).
• Build and evaluate Generative AI solutions and Large Language Models (LLMs) for various use cases.
• Develop and implement machine learning models, including predictive, forecasting, classification, and deep learning models.
• Experience in working with various data sets, including transactional/EPOS, digital, social, loyalty etc.
• Hands-on experience in using programming languages such as Python.
• Knowledge of cloud platforms and tools for data science and machine learning.
• Utilize visualization tools such as Power BI or Tableau to present data insights effectively.
• Collaborate with cross-functional teams to understand business challenges and create valuable products/solutions.
• Proven project management experience, including planning, execution, and successful delivery of AI/ML POCs, MVPs and production grade solutions.
• People management skills, including mentoring, guiding, and developing team members.

It Would Be a Bonus If You Have

• Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector).
• Familiarity with Agentic AI development.
• Familiarity with ethical considerations and best practices in AI and data science.
• A curious mindset and interest with the latest advancements in AI, machine learning, and data science space.

Need To Know

We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini Invent

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

When you join Capgemini, you don’t just start a new job. You become part of something bigger.

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