About FYLD

FYLD’s mission is to power productivity, safety, and efficiency in field teams around the world to enable operational excellence. We provide managers with real-time workflow visibility to deliver greater business efficiency, all while eliminating paperwork and unnecessary disruption to field teams’ vital work on the tools. Our digital platform reduces safety hazards, regulatory fines, and productivity losses facing an industrial field workforce.

At its core the product has an app for field workers connected to a web-app for their managers. The app allows workers in the field to automatically assess and log hazards using natural language processing, image analysis and predictive reasoning. It also allows them to provide status updates on how work is progressing. This then gives managers real time visibility of their sites, allowing them to focus on the jobs that need their attention most.

Founded in 2020 as a partnership between BCG and SGN, FYLD has expanded rapidly as an innovator in the utilities and construction industries, which are otherwise stuck in early digitisation. FYLD is now used by over 100 organisations across five different continents and grew 300% in 2023.

FYLD raised a £12m Series A round in late 2023, and is backed by blue-chip investors includingOntario Teacher’s Pension Plan (OTPP),Boston Consulting Group (BCG),andSGN. The company is aiming for its Series B in early 2026.

FYLD is a young, dynamic company that is growing quickly. The people here are entrepreneurial, passionate, and ambitious, as well as high-integrity, low-ego, collaborative, personable, and constructive. The pace is fast, our people feel deep accountability for driving amazing customer experiences.

Role & Responsibilities

FYLD is looking for a Senior Product Manager to collaborate with our CEO and CPTO on AI strategy and initiatives, and lead conversion of this strategy into scalable product deployment. This is a key hire for the business, as we continue to invest in our AI and data capabilities, which will increasingly underpin the value we can offer customers and our long term roadmap. We need someone who can understand our customers and their problems, and then develop unique and valuable solutions based on our proprietary data sets and AI capabilities.

FYLD has strong traction in the market and a healthy sales pipeline based on the productivity gains that can be realised from digitising processes for workers in the field. However, we are just scratching the surface of the value that we can unlock for our customers. By investing further in our AI product capabilities, we can deliver even more value for customers through deploying more AI driven workflows, for example predicting and preventing delays and site stoppages, by forecasting job durations to enable dynamic scheduling, while also deepening our competitive moat. This role will lead this drive to build out AI features and products we can commercialise.

Key responsibilities include:

• Drive AI product development aligned to the FYLD product strategy
• Contribute to the long term product vision
• Develop new, hard-to-copy AI functionality we can commercialise with our customers
• Work with sales and marketing teams to take new AI solutions to market, and drive adoption within our customer base
• Work with the Engineering team to ensure the timely delivery of AI solutions to market
• Work with our Director of Data to develop our AI and data capabilities
• Stay current on industry trends and emerging technologies in the AI/ML space, and champion valuable insights within FYLD

This role is full time and is fully remote. The ideal candidate would reside within the UK and able to commute to London for face to face meetings.

Experience

Key experience:

• Candidates must hold a degree in a data-focused discipline (such as Data Science, Statistics, Computer Science, Information Systems, Mathematics, Economics, or a related field) or demonstrate equivalent professional experience.
• 5+ years of product management experience
• 3+ years experience developing and managing AI/ML products, ideally in computer vision
• Extensive experience doing qualitative discovery with customers to understand their needs and develop effective solutions for them
• Knowledge of the ML workflow, spanning from annotation, model training, model serving, scoring, pre/post processing, productionisation and feedback capture
• Knowledge of data ecosystems, spanning from data ingestion, data engineering, data quality, data orchestration, and data privacy considerations and governance
• Experience operating and thriving in an early-stage, high-growth, metric-driven, results-oriented, and hands-on environment
• Excellent ownership, someone who gets things done and delivers real results for our customers and business

Additional skills:

• Data-informed - highly analytical thinker and structured problem-solver.
• Collaborative - ability to influence and advise key stakeholders at all levels across the organisation. “One team” mentality, rather than “product-led”.
• Accountable - drives initiatives through to conclusion. Makes things happen.
• Growth mindset - low ego, humble and eager to learn. Always looking to improve themselves and the company.
• Commercial - understands the company business model and how we grow. Makes commercial sound decisions.
• B2B experience - previous experience working in a B2B environment preferred.

Inclusivity

At FYLD, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We nurture an inclusive work environment and are committed to ensuring equal opportunity in employment for qualified persons with disabilities.

In addition, we have implemented a flexible way of working which we believe enables teams and individuals to do their best work, regardless of where they’re based. While we value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, we also appreciate and understand that the world of work has changed.

All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company.

We know that innovation thrives on product teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences.

Please be prepared to share with us how your perspective will bring something unique and valuable to our product teams.