Retail Outlets Crew

The role of Retail Outlets Crew forms part of the Retail Outlets team at Titanic Belfast who will be responsible for the Titanic Store, the Galley Café and The Pantry restaurant. The Retail Outlets crew can often be the first and last touch point for our guests during their experience and it is up to our team to enhance their experience through excellent customer service and providing an authentic offering across all outlets. The Retail Outlets Crew will primarily be assigned to the Titanic Store and The Galley Café. While their main responsibilities will be focus on these two locations, there may be occasional requirement to assist The Pantry if needed. The Retail Outlets offer our customers a Titanic inspired experience, which is unique and memorable. Our Crew are a vital part of delivering this unforgettable experience. The Retail Outlets Crew are responsible for ensuring our customers have a pleasant and enjoyable visit with 5-star customer service. You will be responsible to greeting our guests in our outlets, assisting guests, and serving them at the tills. As well as always ensuring we have excellent standards, and all items are fully stocked. A robust benefits package includes generous incremental holiday allowances and company sick pay scheme, employee assistance programme, access to a Private GP Service and a range of benefits and discounts with partner organisations and High Street retailers. For further information on the role including interview details please refer to our applicant pack from the link below. We look forward to receiving your application! Skills: Customer Focus Selling skills Proactive Teamwork Communication skills Attention to detail