Role Title: Program Manager

Office Location: UK - London

Duration: asap until 30 May 2025

Working Schedule: Hybrid Model (3 days p/ week in the office)

Working Hours: Normal business hours

Bonus Plan: Company (paid Yearly)

Hourly Rate: £46.15

The Role:

Drive outcomes for programs by developing end-to-end program plans and adjusting as necessary to stay on-track and achieve program goals.

Drive the development and curation of project, program, and portfolio management methodologies from best practices, processes, and tools.

Contribute to project scoping and manage program priorities and allocation of resources within the program.

Manage programs of an ambiguous nature involving cross-functional stakeholders by defining and streamlining new processes and organizing tasks into clear goals and objectives.

Develop trusted advisor relationships with key stakeholders offering support and direction to team members.

Responsibilities:

• Deliver effective, strategic communications directed toward a variety of stakeholder groups/audiences in order to share and solicit information depending on the need.
• Drive post-program implementation, cross-functional feedback collection, and facilitate discussions to follow up with stakeholders; propose and/or implement changes for continuous improvement.
• Drive cross-functional strategic partnership between project teams and stakeholders.
• Develop and lead strategic programs - Drive the establishment of key program metrics based on technical or program needs; manage cross-functional teams and drive action to ensure program success; develop, delegate, and lead corrective actions to address organizational challenges.
• Drive identification, collection, and tracking of key metrics for program or project impact
• Collaborate with team members and/or key stakeholders to understand or identify work problems and program goals, obtain prioritized deliverables, and discuss cross-function program impact.
• Drive and review program goals and prioritization as the leader/stakeholder, translate stakeholders needs into program goals and prioritized deliverables.
• Identify cross-functional product and service experts, developing positive working relationships and leveraging their expertise on the supported product/service to support or drive efforts on product/service improvement
• Managing project/program roadmap - Drive the development of project/program roadmaps and use them to manage stakeholder expectations, Objectives and Key Results (OKRs) alignment
• Drive establishment and tracking process in collaboration with cross-functional stakeholders
• Drive development of interpretable insights from deep dives and data analysis, provide data-driven strategic recommendations that represent projects/programs from relevant business, product, and technical perspectives to cross-functional stakeholders at a variety of levels.
• Stakeholder management - Drive project work by managing expectations and maintaining relationships with stakeholders to build rapport and credibility

Requirements:

• Program management - Knowledge of the process of managing several related projects, often with the intention of improving an organization's performance.
• Ability to communicate effectively through presentations
• Solid experience in AI systems, machine learning systems
• Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders.
• Experience with Client/partner management
• Good Consultative skills - Ability to understand stakeholder needs and make recommendations.
• Data analysis experience
• Experience and knowledge about the Tech Industry
• Managing meetings effectively - Ability to set meeting agendas and understand the audience.
• Storytelling - Ability to influence and inspire an audience by crafting stories using data that elicit empathy or create buy-in.