Product Support Engineer

Rolls Royce
Derby
1 month ago
Applications closed

Related Jobs

View all jobs

Senior Product Data Scientist

Pre-Sales Engineer / Product Associate

Software Engineer

Staff Machine Learning Engineer (NLP, LLMs) - new PurpleAI product

Bioinformatic Software Engineer

Principal Software Engineer

Job Description

At Rolls-Royce we have a number of exciting opportunities to work in our Lifecycle Engineering teams in the UK and Germany within Rolls-Royce's Defence and Civil Divisions. Lifecycle Engineers (Product Support Engineers) are focused on ensuring safe, reliable, durable, and cost-effective products for our customers. They support the design and development of our new products, and provide technical support to our in-service product fleets. The role is broad and varied; you could bring your existing skills to immediate customer operational support, attribute analysis, complex investigations or influence the next generation of our future products.

As the prime engineering interface to the customer for the in-service fleet, Lifecycle Engineers are dedicated to providing technical excellence and rapid response towards solving engine technical and operational difficulties - anytime, anywhere, and always in a professional manner. You will lead investigations of service events, working closely with design engineers, company specialists and our customer organisation. You will drive the determination and implementation of appropriate field containment strategies to minimise operational disruption and advise on any necessary design changes to address root cause.

As an authoritative engineer, you will facilitate detailed reviews of the service-run product hardware to understand component deterioration and the impact on product functionality. Your work will enable products to meet the project and business requirements for the key attributes including safety, reliability and maintenance burden and have a direct impact on the product's in-service costs and company profitability. You may also work with the design community to bring better products to market through the development and upkeep of in-service product attribute models and application of Design for Service thinking.

Key Responsibilities

  • The management of known and potential safety issues and representation at Safety Boards.
  • Leading multi-disciplinary integrated teams in the investigation of service issues associated with durability, cost, reliability or maintainability to introduce containment actions, establish root cause and recommend corrective actions.
  • Preparing and delivering technical communications to airframers, regulators, operators, and internal stakeholders.
  • Providing technical support to resolve technical queries and operational arisings.
  • Ensure compliance with requirements specified by regulatory authorities and to adhere to technical and business requirements of internal & external stakeholders.
  • Identify cost reduction opportunities by reviewing and maintaining product service policies and any associated maintenance planning documentation.
  • Predicting future safety and reliability performance based on failure rates, adopting statistical techniques to support Numerical Risk Assessment, Parametric Distribution and fly forward analysis.
  • Modelling deterioration mechanisms and business critical service attributes and identify opportunities for optimisation.
  • Supporting and influencing the design organisation to ensure our future products are capable of meeting their in-service product attributes (reliability, service cost, time on wing etc) from Entry into Service, including management of FRACAS.


Qualifications

  • Qualified to degree level in a STEM subject and with experience in a relevant engineering environment (Mechanical, Aeronautical, Electrical, Materials Science & Metallurgy or Controls)


Desired experience

  • Candidates should have strong analytical and problem-solving skills, able to use data-driven approaches to inform decisions and capable of systems-level thinking.
  • Being comfortable performing complex tasks that are novel and ambiguous.
  • Strong planning and personal organisational skills capable of leading cross-functional teams in a collaborative way and building strong relationships (e.g. specialists, suppliers, customers, partners) is desirable.
  • You will have excellent verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
  • If you are working towards a Chartered/Incorporated status or are a Chartered Engineer/ hold an affiliate / associate membership of a relevant professional body, this would be advantageous.


To work for Rolls-Royce you may need to hold a Security Check (SC) clearance without any caveats to that clearance for some roles. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, for some roles you must hold a UK nationality.

We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential.

We welcome applications from people with a refugee background.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce

Job Category

Engineering for Services

Posting Date

14 Mar 2025; 00:03

Posting End Date

28 Mar 2025PandoLogic. Keywords: Product Engineer, Location: Derby, ENG - DE23 8NX

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

AI Jobs at Newly Funded UK Start-ups: Q3 2025 Investment Tracker

Over the last decade, the United Kingdom has firmly established itself as one of Europe’s most significant technology hubs. Thanks to a vibrant ecosystem of venture capital, government-backed initiatives, and a wealth of academic talent, the UK has become especially fertile ground for artificial intelligence (AI) innovation. This growth is not just evident in established tech giants—new start-ups are emerging every quarter with fresh ideas, ground-breaking technologies, and a drive to solve real-world problems. In this Q3 2025 Investment Tracker, we take a comprehensive look at the latest AI start-ups in the UK that have successfully secured funding. Beyond celebrating these companies’ milestones, we’ll explore how these recent investments translate into exciting new job opportunities for AI professionals. Whether you’re an experienced machine learning engineer, a data scientist, or simply hoping to break into the AI sector, this roundup will give you insights into the most in-demand roles, the skills you need to stand out, and how you can capitalise on the current AI hiring boom.

Portfolio Projects That Get You Hired for AI Jobs (With Real GitHub Examples)

In the fast-evolving world of artificial intelligence (AI), an impressive portfolio of projects can act as your passport to landing a sought-after role. Even if you’ve aced interviews in the past, employers in AI and machine learning (ML) are increasingly asking candidates to demonstrate hands-on experience through the projects they’ve built and shared online. This is because practical ability often speaks volumes about your suitability for a role—far more than any exam or certification alone could. In this article, we’ll explore how to build an outstanding AI portfolio that catches the eye of recruiters and hiring managers, including: Why an AI portfolio is crucial for job seekers. How to choose AI projects that align with your target roles. Specific project ideas and real GitHub examples to help you stand out. Best practices for showcasing your work, from writing clear READMEs to using Jupyter notebooks effectively. Tips on structuring your GitHub so that employers can instantly see your value. Moreover, we’ll discuss how you can use your portfolio to connect with top employers in AI, with a handy link to our CV-upload page on Artificial Intelligence Jobs for when you’re ready to apply. By the end, you’ll have a clear roadmap to building a portfolio that will help secure interviews—and the AI job—of your dreams.

AI Job Interview Warm‑Up: 30 Real Coding & System‑Design Questions

In today's competitive AI job market, nailing a technical interview can be the difference between landing your dream role and getting lost in the crowd. Whether you're looking to break into machine learning, deep learning, NLP (Natural Language Processing), or data science, your problem-solving skills and system design expertise are certain to be put to the test. AI‑related job interviews typically involve a range of coding challenges, algorithmic puzzles, and system design questions. You’ll often be asked to delve into the principles of machine learning pipelines, discuss how to optimise large-scale systems, and demonstrate your coding proficiency in languages like Python, C++, or Java. Adequate preparation not only boosts your confidence but also reduces the likelihood of fumbling through unfamiliar territory. If you’re actively seeking positions at major tech companies or innovative AI start-ups, then check out www.artificialintelligencejobs.co.uk for some of the latest vacancies in the UK. Meanwhile, this blog post will guide you through 30 real coding & system-design questions you’re likely to encounter during your AI job interview. This list is designed to help you practise, anticipate typical question patterns, and stay ahead of the competition. By reading through each question and thinking about the possible approaches, you’ll sharpen your problem-solving skills, time management, and critical thinking. Each question covers fundamental concepts that employers regularly test, ensuring you’re well-equipped for success. Let’s dive right in.