Job Title Product Manager - Text Mining Job Description UnderwriteMe is an InsurTech company and subsidiary of Pacific Life Re (PL Re), dedicated to transforming the life insurance industry through innovative data and technology products. Our mission is to make insurance more accessible by enabling the future of underwriting and the future of distribution for our clients. The Decision Platform is our B2B Enterprise Software product that aims to help insurers optimise their underwriting and claims process and realise that future of underwriting & claims. It therefore plays a crucial role in achieving the mission. Role Overview: We are seeking a dynamic and innovative Product Manager to join our team and drive the evolution of our Text Mining product . Text Mining is an AI/NLP product for automating the underwriting of medical documents. The Product Manager will play a crucial role in defining the product strategy for a new product and collaborating with cross-functional teams including engineering, data science, design, sales, engineering, marketing, and support to streamline business operations, identify growth opportunities, and enhance the overall user experience. The successful candidate will be responsible for conducting customer interviews, analysing data, and working closely with analytics teams to derive actionable insights that will inform product development and strategic decision-making. Key Responsibilities: Collaborate with cross-functional teams to define and prioritize product roadmap initiatives in alignment with business goals and customer needs. Conduct thorough market research and analysis to identify emerging trends, competitive landscape, and growth opportunities, and develop product strategy. Lead customer interviews and gather feedback to understand pain points, preferences, and unmet needs. Utilize data analytics tools to analyse user behaviour, platform performance, and key metrics to identify areas for improvement and optimization. Work closely with engineering and data science teams to translate product requirements into actionable development tasks and ensure timely delivery of features and enhancements. Drive the design and implementation of user-centric UI/UX improvements to enhance overall platform usability and customer satisfaction. Collaborate with marketing teams to develop go-to-market strategies, positioning, and messaging for new features and product launches. Monitor and evaluate product performance post-launch, gather feedback, and iterate on features to continuously improve product quality and user experience. Qualifications: Bachelor's degree in Computer Science, or related field; MBA or equivalent experience preferred Proven experience (5 years) in product management, preferably in a SaaS environment or a fast-moving scale up Proven experience as Product Manager for an AI product Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams. Experience with Agile methodologies and product management tools Familiarity with UX/UI design principles and best practices Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities Entrepreneurial, curious, resilient mindset Why Join Us: Opportunity to be at the forefront of innovation in the insurance industry and contribute to shaping the future of the Decision Platform. Opportunity to launch innovative AI products Collaborative and inclusive work environment with opportunities for professional growth and development. Competitive salary and benefits package, including health insurance, retirement plans, and flexible work arrangements. Exciting challenges and projects that will allow you to make a meaningful impact and drive business growth. If you are passionate about product management and thrive in a dynamic, fast-paced environment, we want to hear from you Join us in our mission to revolutionize the insurance industry and empower financial advisers in the UK with innovative solutions on the Decision Platform. Apply now to be part of our journey About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • a best-in-market Underwriting Rules Engine which can be used to automate any structured data within the underwriting journey, and which is sold in the UK & Ireland, Asia-Pacific and North America • the Protection Platform, an end-to-end quote and buy marketplace for Protection in the UK Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You’d be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) • Stakeholder Pension Scheme • Life Assurance • Subsidised Gym Membership • Private Medical Insurance • Season Ticket Loan • Eye Care • Employee Assistance Programme • Group Income Protection • Wellness Benefits As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided. UnderwriteMe Principles and Behaviours Please click here to view our company principles and behaviours