Principal Business Analyst

Your role:

• Requirements capture by leading Requirements Workshops, collating customer feedback and summarising output in report(s)

• Process review by developing AS-IS and TO-BE process maps based on Process workshops, reflecting customer views on process, and documenting the output

• Report writing including Workshop outputs, formal specifications for IT systems, business cases, project briefs

• Presenting analysis products to customers, including senior management, to engage and elicit feedback and support decision-making within the business

• Market research for solution options based on customer requirements, developing this into an Options Appraisal for customer consumption

• Working with Procurement to support solution design and options appraisal

• Providing support to the customer(s) and Project Manager during UAT and implementation of a digital solution

• Act as liaison between customer and core ICT team

• To support projects from discovery through solution design to procurement and final handover

About you:

• Good analytical skills with capability to manipulate data in order to better understand patterns and trends

• Understanding of public services generally and local/regional government specifically

• Good understanding of business analysis techniques including e.g MoSCoW

• Strong analytical capacity with a high-level of written, numerical and presentation skills

• Strong interpersonal / communication skills with an attention to detail

• Degree/postgraduate qualification in a relevant subject OR minimum of two years' experience in a similar role

• Experience of process re-engineering / business transformation

• Experienced in the use of IT for data analysis and presentation (e.g. Excel, Visio)

• Ability to communicate effectively the results of analysis to a variety of audiences using a variety of dissemination techniques

• Experience of customer-centred design and agile practices to help deliver better user experience in ICT solutions

• Exposure to working in a project environment with a need to report on progress, manage risks and issues

About us:

As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

To find out more about working for us please click here:https://www.greatermanchester-ca.gov.uk/

Our offer:

In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here:

Greater Manchester Combined Authority - Home | greater.jobs

Mandatory Information:

Artificial Intelligence (AI)

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

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Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following linkEmployers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.

Hybrid working

This role is part of GMCA’s hybrid working scheme. As part of our commitment to ‘Build Back Fairer’ in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: ‘Do what is right for you and the business on that day’. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.