Pre Sales Technical Specialist - Transport Operations

The Opportunity

Worldline’s MeTS division provides end-to-end digital services with technology products, data and expertise to address customer challenges and priorities. We support our customers’ digital transformation with the creation of innovative solutions, leveraging our products, bringing specialist expertise and sharing experience across sectors. Inside MeTS, the Transport and Mobility Pillar has a mission to power journeys and movement worldwide, connecting people wherever and however they need to travel, whilst prioritising customer satisfaction and social empowerment of our people. The "Transport and Mobility" pillar covers the following segments :

Transport Retail: connecting people to transportation systems to improve their daily livesMobility Orchestration: Integrating transport modes to make MaaS a realityTransport Operations: delivering The Time Promise, by connecting the right people to the right assetsSettlement and Specialist services: providing large scale critical platforms to keep transport on the move

For the Transport Operations Business Unit, we are looking for a Software Solutions (Presales) Consultant – with a specialism in UK rail operations – to provide consulting, operational and technical support to the Sales team. The right person will work in close partnership with the Business Development Managers and BU Director and teams to successfully present the company's solutions to the market. This is an outward facing role and an in depth knowledge of rail operations markets is essential.

The role will support the sales team by providing technical expertise, demonstrations, solution presentations and proposals to potential customers. The ability to understand customer requirements and propose tailored solutions will drive successful presales engagements.

Working with potential clients or customers you will ensure they have a strong understanding of the services and/or products that Worldline are able to offer and the differentiators and benefits we bring to them.

Whilst the UK is a key focus, you will have a global perspective and the ability to navigate complexity, while also demonstrating excellent interpersonal skills to collaborate effectively across diverse teams and locations.

Day-to-Day Responsibilities​

Team collaboration and engagement: Engage with our teams of experts to support business growth and to make sure that we reach our objectives. Support presales activities: Collaborate with the sales and operational teams to provide knowledge and insights on Operational Rail products and solutions during the pre-sales process. Assist in identifying customer needs, offering the appropriate solutions, writing proposals, delivering demos and presentations and addressing technological or business-related inquiries. Execution of transport strategy: Contribute to implementation of our transport and technical strategy. Market Dynamics: Collaborate with our team of Rail market specialists and their wider contacts to understand emerging changes to market dynamics, as government policy and strategy evolves Support existing product teams: Collaborate with cross-functional teams involved in the development, implementation, and enhancement of mobility and payment products. Provide expertise, insights on market dynamics, and assist in solving complex challenges. Identify new product opportunities: Stay abreast of emerging technologies, market trends, and regulatory changes within the mobility and payment ecosystem. Evaluate potential opportunities for new product development, conduct feasibility studies, and present recommendations to senior management. Identify potential partnerships: Seek opportunities to work with SMEs to strengthen the value proposition to existing and potential new clients through strategic tie-ins which are of mutual benefit

Who Are We Looking For

We are looking for people who can drive positive change and support our growth ambitions. Read the following personality traits and if you recognise yourself, then this role is for you.

Personality:

Inspiring Leadership: as a team, reach incredible achievements because a team is more that the sum of individuals Engaging: finding creative ways to engage with customers and prospects Curiosity, open-mindedness, and a strong drive for finding solutions Global thinking with the ability to navigate complexities in an international organization Excellent interpersonal skills to collaborate effectively with customer, partners and across inner organisation

Market and Business Knowledge:

Good knowledge of public transport and mobility, including industry trends, challenges Solid understanding of operational rail markets and stakeholders, and industry dynamics

Technology:

Enthusiasm for new technologies and the ability to understand their potential business impacts on the transport market Familiarity with emerging technologies such as Artificial Intelligence (AI), Web3, and other relevant platforms

Language Skills:

Fluency in English is essential

Apply now and become a part of our exciting journey to transform the future of transport and payment systems.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide Work with inspiring colleagues and be empowered to learn, grow and accelerate your career Work in an international environment with cutting edge technologies Enjoy a wide range of benefits: medical insurance, pension, company bonus, flexible and remote working