Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new10-year strategyfor ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, minimum one day per week in the office with the option to work from home in line with Crisis’ Hybrid Working Policy.

Contract: 12-month fixed term contract/ secondment opportunity

About the role

This is your opportunity to join an ambitious and high-performing Policy and Campaigns team at a critical time to influence the policy direction on homelessness from the new Westminster Government. As the Policy Manager, you will lead on the design and delivery of an ambitious policy programme focused on the solutions to end homelessness, and work with your colleagues in campaigns to shape our influencing strategies, contributing your knowledge of Whitehall and how to influence Government, as well as people with lived experience of homelessness to shape the overall direction. You will also collaborate with the media and research teams to deliver effective influencing.

You will manage a high performing team to deliver proactive programmes of policy work that are underpinned by evidence-based solutions and informed by political intelligence and lived experience of homelessness. You will work with stakeholders to expand Crisis’ network and position Crisis as the leading expert on policies related to homelessness with decision makers and influencers. You will also collaborate strategically with the Campaigns Manager to drive forward our policy campaigns, and to advise and shape our campaign narratives and influencing agenda.

You will oversee a range of proactive policy projects to achieve policy change in the areas of housing, renting, welfare, migration, and legislation, and lead your team to work with our frontline services to ensure policy in grounded in the experiences of people facing homelessness.

This is your chance to be a part of the team and deliver real and impactful policy change to end homelessness, for good.

About you

To be successful in this role you will have demonstrable experience of designing and delivering proactive policy projects and shaping influencing strategies that achieve change. You will have a track record of delivering robust policy solutions that are informed by the external political environment and reflect the needs of people experiencing homelessness. You will have experience of working successfully to influence MPs, Ministers and senior civil servants.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm

• Wellbeing Leave to be used flexiblyAnd more! (Full list of benefits available onwebsite)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below.Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 9 February 2025 (at 23:59)

Interviews will be held in person on the 20 February.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please emailand our Talent Acquisition team will contact you to discuss how we can help.

For more information about our work please visit

https://www.crisis.org.uk/about-us/

To see our work in action please visit:

youtube.com/user/crisishomelessness

https://x.com/crisis_uk

www.facebook.com/crisis.homeless

Registered Charity Numbers: E&W1082947, SC040094