Company Description

About Merkle

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit . 

Job Description

The last twelve months have been a whirlwind of pitch wins, new hires and expansion for Merkle in the UK; we have made several acquisitions, secured incredible new premises and have attracted renowned experts to diversify our offering.

The Lead System Architect (LSA) will design, develop, and implement exceptional technical solutions built on the latest Pega platform for our clients in any industry. In this role, you will manage a team of technical resources and their technical implementation tasks to ensure work is delivered on-time and on-budget.

Just as any team lead, you will be called upon to effectively troubleshoot technical issues as they arise during the project lifecycle. Mentoring more junior CSSA and CSA team members on on-going basis is a must. We also expect participation in internal Merkle Pega projects to help grow the Merkle Pega brand and expertise.

Life as a LSA at Merkle

We are the largest global implementation partner for Pega Marketing and Decisioning implementations with Pegasystems

A rapidly growing Merkle Pega Practice, and great opportunity to work with a multitude of clients across the UK and EMEA regions

The opportunity to make tangible impact on Merkle’s Pega Practice, as well as our market- leading clients

A fun and friendly environment that is collaborative and fast, working with bleeding edge Pega technology

Access to training material and Merkle’s Centre of Excellence to support you with your professional goals and aspirations, allowing for accelerated recognition and rewards

Regular, personal interaction with the Merkle Pega leadership team and senior leadership of our clients

Qualifications

What we are looking for in you: 

Mandatory: 

Pega Certified Lead System Architect qualification (preferably in v8 or above)

7+ years of experience working in a Pega development team

Desirable: 

Working knowledge or exposure to Pega Decisioning / Next-Best-Action Designer

Pega Certified Decisioning Consultant qualification

Understanding of, and development experience using Agile Methodology

Responsibilities, Duties and Traits:

Self-motivation, a positive attitude, and a thirst for knowledge and progression

A highly technical, hands-on, motivated and collaborative individual with exceptional communication skills and proven experience working with diverse teams of technical architects, business users and IT teams.

Experience in designing and implementing BPM/CRM solutions on a large scale while applying best practices to the solution

Excellent time management and organization skills as well as the ability to manage multiple competing business / technical priorities

Exceptional interpersonal skills and the ability to communicate, partner, and collaborate

Dedication to a team-oriented environment with the ability to drive and lead by example

Ability to define and enforce best practices in PEGA architecture / design / coding

Mentor and train junior team members, and client business stakeholders

Ensure team are adhering to design recommendations, development best practices and configuration is Pega guardrail compliant throughout the entire Pega project lifecycle.

Aptitude to pick up new concepts and technologies rapidly, and an ability to explain to both business and IT stakeholders

Ability to identify and present innovative and out-of-the-box solutions for complex business problems

Additional Information

What we'll give to you:

This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are in the office twice a week. Whether it's the joy of working with people at the top of their game or the Dentsu social calendar, people love working here – and we hope you will too

Flexible hybrid working with wonderful central London office location Career development through Dentsu University and other tools; with access to courses, textbooks, mentorship, and external training funding Private Medical Insurance, Company Pension, life insurance, and other corporate benefits A selection of other benefits includes 3 wellness days, birthday day off and 2 volunteer days.

Diversity, Equity & Inclusion

Dentsu does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

To Apply 

To apply for this role, please click the apply now button where you will be redirected to our careers site to complete a few further details. 

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