Payments Product Manager - 1 Year FTC (Maternity Cover)

Who are we?

Hi! We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. There are nine of us in the product team, covering product management and product design. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

The product team are looking for an Interim Product Manager to join us in the fight against fraud. This will be a one year full time contract initially, for maternity cover. The role is available as a remote-first role or hybrid role combining remote work with some days in our London office.

We’re looking for a curious, flexible, self-motivated and collaborative person who loves analysing opportunities and solving problems. For this role, previous experience within the fraud or payments industry is important. Domain knowledge of 3DS2 and PSD2 are a must for this position. This includes a detailed understanding of the data points and technical flows of 3DS authentication.

You'll accelerate our product development focusing on our 3D Secure and Transaction Optimisation products. You'll scale, improve and combine existing products to meet the needs of clients small and large. You'll drive adoption and customer satisfaction. You'll continually seek out new insights. You'll collaborate across teams to translate strategy and market feedback into product development, from initial conception to release and iteration. You’ll keep relevant regulation, certification and compliance requirements in mind throughout.

Responsibilities

• Continuous improvement of existing products, delivering at pace
• End-to-end discovery, definition and delivery of new products
• Own the prioritisation and roadmap for your products and communicate the rationale behind your decisions
• Subject Matter Expert for 3DS and PSD2 / PSD3 / PSR - keeping up to date with regulations and standards, advising and supporting colleagues
• Conduct research and gather data to inform tactical and strategic decisions
• Work with engineers, designers, data scientists, sales and marketing to build great products
• Set goals and KPIs for your products, ensuring that performance is carefully measured and monitored

Requirements

• 5+ years product management experience, including delivery of products from start to finish with a strong grip of the technical dimensions
• Hands-on experience in the payments industry, software development and web technologies
• Domain knowledge on payments and authentication e.g. 3DS2 and PSD2
• Excellent written and verbal communication skills
• Strong attention to detail and problem solving skills
• Skilled at working effectively with cross functional teams and fostering team spirit
• Initiative and curiosity about how things work
• The commitment and drive to find a way when the going gets tough
• The desire to thrive in a fast-paced, scale-up environment
• Ability to adapt to changing procedures, policies, and work environment

Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
• £1,000 Annual Wellness Budget — Prioritise your health and well-being with funds for fitness, mental health, and more.
• Monthly Wellbeing Day — Take every last Friday of the month off to recharge, on us.
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
• Mental Health Support via Spill — Access professional mental health services when you need them.
• Paid Travel to the office — For remote team members, we cover quarterly or Bi annually travel costs to visit the office (Location dependent).
• Aviva Pension Scheme — Plan for the future with our pension program.
• Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
• Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
• Cycle-to-Work Scheme — Save on commuting costs while staying active.
• BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
• Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.

Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.