Over 55's Housing - Complex Manager

Salary: £22,464 - £30,208 per annumLocation: Norwich - Reed House - covering schemes in Broadland areaHours: 36 per weekContract Type: Fixed term Contract /Secondment ending 30th SeptemberWe're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.You must be flexible, calm under pressure and able to deal with emergencies. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.To view the full Role profile, and to find out who we are an what we do, please visit our website or click 'apply'.Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more by clicking to our website.Applicants must be able to travel regularly across the Broadland area.Closing Date: Wednesday 16th April 2025 at midnight.This post is subject to Basic Criminal Record Check Clearance.Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.TPBN1_UKTJ