Operations Manager

Zinc
London
4 days ago
Create job alert

Description

At Zinc, we’re on a mission to build something bold and we’re looking for an Operations Manager to help us keep the engine humming and the chaos organised (well, mostly). ⚡️

This is not your average ops role. 😲 You won’t be buried in spreadsheets or stuck in reactive mode. Instead, you’ll be shaping how the whole business functions helping our talented team operate at their best, embedding structure where it’s needed, and championing data-led decision-making at every level. ⚒️

You’ll be leading a brilliant, cross-functional team who are already doing great work, now we need someone to bring it all together, coach them up, and push us from “working” to 👉 “smashing it.” You’ll have the freedom to move across the business, partner with leadership, and create systems that reallystick

If you love finding clarity in the chaos, get a buzz from building structure that actually works, and think in dashboards as well as diagrams, we want to meet you. ☀️👋

(You can see our full interview process if you click "Find out more" under "Our Hiring Process" below👇)


Key Responsibilities 🗝️

🧩Lead and level upa fab team of four guiding, coaching, and helping them do their best work


🔍Partner with leadersacross Zinc to spot where ops can supercharge performance


📈Turn data into goldpull insights, build dashboards, and help everyone make smarter decisions


🔄Streamline and simplifyimprove processes, reduce friction, and embed efficient ways of working


🧠Upskill the teamin data, tools, and tech (you don’t need to be an engineer, just not afraid of AI)


🗺️Embed the hub-and-spoke modelmaking sure ops support is consistent, scalable, and strategic


🎯Keep us focusedhelp the team prioritise what really matters, and stay on course


Skills, Knowledge and Expertise 🚀

⚡️Hard Skills
 

Data Literacy📊
You don’t need to be a data scientist but if you can wrangle numbers, spot patterns, and turn chaos into insight, you’re our kind of ops person.


Excel
📈
Love a pivot table? Know your way around formulas? Excel is still the unsung hero of ops and we need someone who can wield it like a pro.


Tech & AI
🤖
We’re not expecting you to build a robot (unless that’s your thing) but you should be curious, tool-savvy, and excited about how AI and automation can boost our day-to-day.


Planning & Process
🗂️
You’ve got a knack for making things run smoother, faster, better. You see bottlenecks, design flow, and can take a messy system and make it sing.


⚡️Soft Skills

Confident Communicator🗣️
 You can translate complexity into clarity whether you’re chatting with the team or presenting to leadership, you make peopleget it.


Pragmatic Decision-Maker⚖️
 You don’t chase perfection you get stuff done. You’re strategic when needed, scrappy when it counts, and always focused on what willactually help.


Work at Speed
 You move fast but stay thoughtful. You know how to make quick progress without sacrificing quality and you help others do the same.


Stakeholder Influence/EQ🧠❤️
 You’ve got the emotional intelligence to read the room, the people skills to build trust, and the influence to steer things in the right direction even when it’s tricky.


What we offer 🍉

Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring


  • 24 days holiday + Bank Holidays + your birthday off 🎉
  • £1200 annual benefits allowance (ThanksBen, from month 2)
  • Early finish Fridays (16:00)
  • Yearly company retreat to Serbia 🇷🇸🏔️✈️
  • Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
  • Statutory pension with NEST (3% employer, 5% employee)
  • Zinc shares, issued through the EMI Scheme
  • Unlimited access toMoreHappi coaching
  • Company socials, quarterly team socials Free Monday lunches
  • Nursery workplace benefit scheme (Yellownest) 
  • Option to lease an electric car through Electric Car Scheme 
  • Celebrated Zinc anniversaries 🥳
Who we are ⚡

Zinc builds automated reference and background checking tools designed to improve candidate experience and set new industry standards. Founded in 2017 by a team with extensive HRTech experience, Zinc is an early-stage startup rapidly growing as it redefines efficiency, transparency, and fairness in background checks.

📚Read more about our story here:https://zincwork.com/mission

We're aculture first company, by this we don't just mean an active calendar of both company and team organised events 🍔🍻🎯 (which we do have 🤩),Zinc's culture is defined by a respectful and autonomous approach to all employees, fostering support for new ideas, promoting a flexible work environment, and operating within a flat structure. While socials, lunches, and events enhance the experience, the core of Zinc's culture drives employees to embrace innovation, share successes, and feel motivated about the company's future.

🪴We recently redefined our company values:

🧩The pieces that make Zinc: Pragmatic, Integrity, Empathy, Collaborate, Empowered, Speed.

Related Jobs

View all jobs

Rail Systems Operations Director

Manufacturing Support Engineer

Account Manager

Commercial Operations Associate

AI Product Manager – Legal only

Data Engineering Manager

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

AI Jobs for Non‑Technical Professionals: Where Do You Fit In?

Your Seat at the AI Table Artificial Intelligence (AI) has left the lab and entered boardrooms, high‑street banks, hospitals and marketing agencies across the United Kingdom. Yet a stubborn myth lingers: “AI careers are only for coders and PhDs.” If you can’t write TensorFlow, surely you have no place in the conversation—right? Wrong. According to PwC’s UK AI Jobs Barometer 2024, vacancies mentioning AI rose 61 % year‑on‑year, but only 35 % of those adverts required advanced programming skills (pwc.co.uk). The Department for Culture, Media & Sport (DCMS) likewise reports that Britain’s fastest‑growing AI employers are “actively recruiting non‑technical talent to scale responsibly” (gov.uk). Put simply, the nation needs communicators, strategists, ethicists, marketers and project leaders every bit as urgently as it needs machine‑learning engineers. This 2,500‑word guide shows where you fit in—and how to land an AI role without touching a line of Python.

ElevenLabs AI Jobs in 2025: Your Complete UK Guide to Crafting Human‑Level Voice Technology

"Make any voice sound infinitely human." That tagline catapulted ElevenLabs from hack‑day prototype to unicorn‑status voice‑AI platform in under three years. The London‑ and New York‑based start‑up’s text‑to‑speech, dubbing and voice‑cloning APIs now serve publishers, film studios, ed‑tech giants and accessibility apps across 45 languages. After an $80 m Series B round in January 2024—which pushed valuation above $1 bn—ElevenLabs is scaling fast, doubling revenue every quarter and hiring aggressively. If you’re an ML engineer who dreams in spectrograms, an audio‑DSP wizard or a product storyteller who can translate jargon into creative workflows, this guide explains how to land an ElevenLabs AI job in 2025.

AI vs. Data Science vs. Machine Learning Jobs: Which Path Should You Choose?

In recent years, the fields of Artificial Intelligence (AI), Data Science, and Machine Learning (ML) have experienced explosive growth. Spurred by the increase in data availability, advances in computing power, and the demand for intelligent decision-making, organisations of all sizes are investing heavily in these areas. If you’ve been exploring AI jobs on www.artificialintelligencejobs.co.uk, you’ve likely noticed that employers use terms like “AI,” “Data Science,” and “Machine Learning”—often interchangeably. While they are closely related, there are nuanced differences between these fields. Understanding these distinctions is key if you’re trying to decide which path suits you best. This comprehensive guide will help you differentiate among AI, Data Science, and Machine Learning. We will discuss the key skills for each, typical job roles, salary ranges, and provide real-world examples of professionals working in these fields. By the end, you should have a clearer idea of where your strengths and passions might fit, helping you take the next step towards securing your ideal role in the world of data-driven innovation.