Operations Analyst - Machine Learning

If you’re looking for a category-defining scaleup that will ignite your creativity, grow your career, and allow you to work with other A-players, you’ve come to the right place.

• We share a passion for growth & progress - On every level, we’re motivated by taking on new challenges – even if they seem out of reach. We recognize that we are learning machines and we always seek to action feedback and improve collectively.
• We’re not afraid of trying new things and making mistakes - We make sure we’re learning from them. Together, we aim to find new ways to scale and achieve our vision.
• We’re obsessed with experience - We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. We want to provide the best experience to our clients, users, employees, candidates, and partners. We sweat the small details and always go above and beyond.
• We act as responsible owners - Having the freedom to make decisions in our area of responsibility is a crucial driver for us. We own our successes and our failures, and we hold ourselves and our teammates accountable for our results.
• We believe in the power of trust and openness - We always communicate with openness and trust. We trust our colleagues to have the right intentions and knowledge. We don’t micromanage, and we’re not afraid to have open discussions if there’s disagreement. We always assume good intent and appreciate the value of open dialogue and good judgement.
• We set our ambitions high but stay humble - We’ve come together to build a product and a category that’s never been seen before. While we’re ambitious, we take a measured approach and don’t promise what we don’t know we can deliver. We take risks, but we consider the consequences and keep a clear strategy in mind.
• We believe the right team is the key to success - At Chattermill we’ve learned that all our important achievements have been the result of people collaborating together. We respect our teammates and commit to team decisions even when we disagree. We’re happier working in a team than alone, so we always hire and promote with the team in mind.

• Fantastic progression opportunities
• The ability to share in the company’s success through stock options

• A yearly learning & development budget that increases every year with us
• A fully stocked library (always open to requests!)
• 25 days holiday in addition to public holidays
• Get an extra day for every year you’re with us (up to 5 years)!

• Take the day off!

• Flexible working in a remote-first environment (we’ve got a very fun office in London when you want to go in!)

• A health & wellness allowance each month, which increases every year you’re with us
• Including discounts on cinema tickets, utilities and more

• Plenty of fun socials planned by our amazing colleagues

• Plenty of family friendly perks including enhanced parental leave, neonatal leave and fertility support

• Access to a work from home allowance to help with your home office set up

If you don’t see the perfect role listed below, we still want to hear from you! We frequently have new opportunities arising throughout the year. Please send your CV to . In the subject line, please mention the types of role/s you’re interested in, and one of the team will contact you soon.