Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
We are recruiting a highly motivated indivual who would love to work within the admin team supporting the community nurses and Operational Leads within the Brentwood and Billericay ICT.
Main duties of the job
Ensure that complex calls from anxious and distressed clients are passed to an appropriate person.
Ensure workload is managed and prioritised appropriately.
Health roster - entering bank shifts, annual leave etc
New starters/students - arranging all equipment and uniforms.
Establish and maintain electronic filing systems. Knowledge of System one, Teams and Cisco Jabber & all Microsoft packages.
Arrange and take minutes or notes/action plans at meetings - supporting Operational Leads - sending invites - room bookings etc
Ordering of all supplies, managing stock rotation, including putting stock away on receipt of delivery.
Cover other admin Hubs, at various locations, where necessary, which may require working on other sites.
Facilitate the smooth running of the service, dealing sensitively with any complaints, problems or issues arising, highlighting, and referring problems where necessary to the line manager.
Responsible for ordering stationery and other supplies via the electronic procurement system, receipting goods and chasing shortfalls.
Computer/Administration
Use the patient records system to enter client related information and care events (System One)
Retrieve and record patient information in line with service requirements.
Print out monthly team reports on service activity.
Participate in audits and surveys as necessary. Provide support in the development of audit reports.
Liaising with IT Department concerning problems with software / hardware.
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement - Fringe
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,258 to a maximum of £2,122 pro rata for part time).
Detailed job description and main responsibilities
You will be working in a team of Administrators supporting the Community Nursing teams and also the Operational Leads.
This is a fast paced varied role. This is office based car essential - no agile working accommodated.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person specification
Experience
Essential criteria
Skills and knowledge
Desirable criteria
Able to use own initiative and improve services
Microsoft Packages
Essential criteria
Years Experience
Desirable criteria
Skills and knowledge
Essential
Essential criteria
System One/Rio knowledge
Desirable criteria
Years experience
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.
