Noke Service & Product Technician

Janus International Europe Ltd

Twickenham

1 week ago

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About the job:

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in the UK.

Job Purpose:

Installation & Service of Noke projects across the UK and Europe.

Key Responsibilities:

Work closely with Installers on sites to ensure the installation of Noke parts are in line with Janus specifications.
Help train new installers in our Noke team on Noke products.
Examine cables once they have been installed to make sure this has been correctly fitted.
Work in conjunction with the operations team to determine necessary job components and proactively correct project concerns.
Coordinate with operations to ensure Noke projects are completed in a timely manner.
Develop and maintain schedules of work and forecasts for completion projects within the timeframes.
Research and implement products, processes, and services for continuous improvements in the delivery of results.
Provide emergency response for installation and service, as requested by Janus customers.

Skills and Experience:

A minimum of 2 years working with installers and understanding installation means and methods.
Technical experience of 2 years in electronic security systems.
Possess a customer-centric attitude with the ability to collaborate.
Proficient in MS Office Suite of programs - Word, Excel, Outlook, Project.
Strong Mechanical and Technical aptitude.
Manually competent and awareness of manual handling.

Requirements:

Willing to travel to the EU and UK, with no restrictions.
Holder of UK driving license as driving is integral for this role.
Ability to work flexible hours as this position has a flexible schedule.
Fluent in the English language, both verbally and written.
Knowledge of the French language would be considered as an advantage.

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