Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

An opportunity has arisen within our MHWT Central Team for a band 3 administrator.
You will provide a high quality confidential and comprehensive administrative service within the team. This is a part time post based at The Jane Atkinson Health and Wellbeing Centre. This opportunity will allow you to use your administrative skills and to establish good working relationships with colleagues. You will be an excellent communicator and have the ability to prioritise your workload ensuring that work is completed in a safe and timely manner. 

Main duties of the job

The successful candidate will be responsible for booking, and outcome Dr's appointments. Duties will include:
Undertaking word processing of all documents to a high standard, in an agreed Trust style and using an appropriate referencing system.
Maintaining filing systems (electronic) to ensure effective access to relevant information.
Prioritising own workload on a day-to-day basis to ensure that deadlines are met within set timescales and service requirements.
Processing incoming and outgoing correspondence for the service, ensuring urgent action is taken where appropriate.
Overseeing the facilitation and administration of meetings/panels, including the production of agendas and coordination of papers, ensuring key documents are available within defined timescales.

Working for our organisation

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). 

High Cost Area Supplement - London

This post attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata).

Detailed job description and main responsibilities

Please see the attached Job description and Person specification for more information about this role and working at NELFT. We encourage you to refer closely to this when completing your application.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person specification

Qualifications

Essential criteria

NVQ level 3 Basic awareness of IT skills Excellent communication skills Able to prioritise workload Good organisation skills

Desirable criteria

Working in NHS setting

Essential

Essential criteria

Knowledge of Trust Priorities

Desirable criteria

Experience of working within a busy environment as an administrator or similar role.

Essential

Essential criteria

Able to work in a busy environment

Desirable criteria

Car driver

Essential

Essential criteria

Good working knowledge of Work/Excel.

Desirable criteria

RIO knowldege

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.