Mid-level Data Scientist Applied AI team

Mid-level Data Scientist role in the Applied AI team at Trustpilot. Join to apply for the Mid-level Data Scientist Applied AI team role at Trustpilot.

Trustpilot is a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform and use AI/ML to improve how people discover, interact with, and trust businesses on Trustpilot.

• Contribute to data science initiatives that improve the Trustpilot consumer experience, including ranking, recommendations, NLP, and search.
• Build, deploy, and maintain production-ready ML models powering features used by millions of users.
• Collaborate with engineers, product managers, designers, data analysts, and ML engineers to develop user-facing features informed by ML and experimentation.
• Use data and model insights to identify opportunities for personalization and discovery across the platform.
• Take ownership of ML features or components from concept to production and iteration.
• Work with tools such as GCP Vertex AI, BigQuery, Airflow, and emerging ML technologies.

• Experience in a Data Science or Machine Learning role, ideally on consumer-facing products like search, ranking, recommendations, personalization, or discovery.
• Hands-on ML modeling experience (including semantic search, ranking, clustering, recommender systems, NLP) with a track record of deploying models to production.
• Strong skills in data analysis, statistical modeling, and problem-solving; background in a quantitative field (Statistics, Mathematics, Physics, or Computer Science).
• Comfort with large-scale behavioral data and using it to build data-driven product features.
• Proficient in Python and SQL; able to work across the full ML lifecycle from exploration to deployment.
• Experience with cloud platforms (GCP preferred; AWS or Azure) and tools such as BigQuery, Vertex AI, Airflow; familiarity with ML production tooling and CI/CD.
• Strong ability to monitor and iterate model performance using metrics.
• Excellent communication skills and ability to collaborate with technical and business stakeholders.
• Collaborative and agile experience in cross-functional teams with Product Managers, UX Designers, and Engineers.
• Ownership mentality with the ability to move quickly and deliver scalable, measurable solutions.

• Flexible working options and a competitive compensation package with bonus.
• 25 days holiday (28 days after 2 years).
• Paid volunteering days, learning opportunities through Trustpilot Academy and Blinkist, pension and life insurance, health benefits.
• Access to Headspace for mindfulness, paid parental leave, and cycle-to-work schemes.
• Office with amenities and regular team events, ERG activities, and social opportunities.
• Access to deals and discounts, financial planning resources, and talent acceleration programs.

Trustpilot began in 2007 with the aim of being the universal symbol of trust. We are open, independent, and impartial, with a global presence and diverse, inclusive culture. We are committed to creating an inclusive environment where people from all backgrounds can thrive. We consider all applications and do not discriminate based on race, ethnicity, religion, gender identity, sexual orientation, neurodiversity, disability, age, parental status, or veteran status. We are a global company with data practices designed to protect personal information in our Privacy Policy.