Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.
Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are seeking an experienced Data Science / Machine Learning Engineering Lead to join our team and drive the development of advanced ML/AI capabilities. You will lead a team of Data Scientists / ML Engineers, focusing on building and deploying cutting-edge machine learning solutions using our modern ML infrastructure including Anthropic, OpenAI, and self-hosted LLMs.
Lead, mentor, and develop a team Data Scientists, Data Engineers, ML Engineers
Conduct regular 1:1s, performance reviews, and career development planning
Foster a collaborative, innovative team culture focused on continuous learning
Coordinate work allocation and ensure timely delivery of projects
Facilitate knowledge sharing and best practices across the team
Technical Leadership
Design and implement scalable ML model training pipelines using modern toolset (e.g MLflow, Comet, Langfuse, WandB, Trino, dbt, Spark, Flink, etc)
Lead fine-tuning initiatives for both commercial (Anthropic Claude, OpenAI GPT) and open-source LLMs
Utilise self-hosted LLM infrastructure using Ray, AIBrix, and vLLM for optimal performance and cost efficiency with Lora/QLora
Architect and oversee model continous validation frameworks within our ecosystem
Develop real-time anomaly detection systems leveraging for streaming data processing
Build predictive models for system performance, usage patterns, and automation workflow optimization
Establish ML engineering best practices for model versioning, monitoring, and deployment on Kubernetes
Creation of eval, validation and metrics pipelines for models during training and inference
Strategic Initiatives
Optimize the balance between commercial APIs (Anthropic, OpenAI) and self-hosted models for different use cases
Partner with product and engineering teams to identify high-impact ML opportunities
Define the team's technical roadmap aligned with company objectives
Drive adoption of state-of-the-art ML techniques and tools
Contribute to infrastructure decisions for scaling our ML platform
Operational Excellence
Implement robust CI/CD pipelines for ML models in Kubernetes environments
Monitor model performance using MLflow tracking and implement drift detection
Manage Flink jobs for real-time feature engineering and anomaly detection
Document processes, architectures, and decision rationale
RequirementsQualifications / Experience / Technical SkillsEducation & Experience
Master's or PhD in Computer Science, Machine Learning, Statistics, or related field
10+ years of hands-on experience in data science/machine learning
5+ years of experience leading technical teams
Proven track record of deploying ML & LLM models to production at scale
Technical Skills
Deep expertise in Python and ML frameworks (PyTorch, TensorFlow)
Extensive experience with commercial LLM APIs (Anthropic Claude, OpenAI GPT-4)
Strong proficiency with MLflow for experiment tracking and model management
Experience with distributed computing using Apache Spark
Proficiency with Apache Flink for stream processing and real-time ML
Knowledge of LLM fine-tuning techniques (LoRA, QLoRA, full fine-tuning)
Expertise in anomaly detection algorithms and time series analysis
Leadership Skills
Demonstrated ability to lead and inspire technical teams
Strong communication skills to translate complex technical concepts to stakeholders
Experience with agile development methodologies
Track record of successful cross-functional collaboration
Ability to balance technical excellence with business pragmatism
Soft Skills / Personal CharacteristicsExperience with AIBrix, vllm or similar ML platform solutions
Experience with AI code generation and anonymisation pipelines
Knowledge of advanced prompting techniques and prompt engineering
Experience building RAG (Retrieval Augmented Generation) systems
Background in building ML platforms or infrastructure
Familiarity with vector databases (Pinecone, Weaviate, Qdrant)
Experience with model security and responsible AI practices
Contributions to open-source ML projects
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Workato fosters an environment where diversity is celebrated and employees feel a sense of community and belonging. Our ability to win together as a team and to better each other is strengthened through our global perspectives, cultures, and identities. Your responses to the following questions are used (in aggregate only) for anonymized reporting related to our diversity and inclusion efforts. Your responses will not be associated with your specific application, will not be shared with the hiring team, and will not in any way be used in the hiring decision.
