Machine Learning Engineer

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

About the Role

As a Machine Learning Engineer you will be involved in research and development of advanced Machine Learning algorithms at THG. Your focus will be researching state-of-the-art AI technologies and deep learning algorithms to provide practical solutions to the rest of the business. You will be strong in software engineering and have a track record of building production quality systems. You will also provide technical support to the team and the larger THG Data community with regards to data solution design and engineering, implementation of algorithms and experimentations seeing it through to production. This is a technical, hands-on role where you will write code, analyse and cleanse data and provide robust solutions to real business problems using the Data at your disposal.

Key Responsibilities:

Lead and deliver machine learning projects end- to- end from scoping to deployment ensuring alignment with business needs and timelines.

Build and deploy high- quality, production- strength ML models and systems, including batch jobs, APIs, and pipelines using modern tooling ( CI/ CD, Docker, Kubernetes, GCP preferred).

Write clean, reliable, and fault- tolerant code using Python and SQL, and champion best practices like code reviews, pair programming, and knowledge- sharing sessions.

Apply robust ML and statistical techniques ( from classical models like Random Forest to state- of- the- art NLP and LLMs) to solve complex problems across multiple domains.

Collaborate closely with stakeholders, ensuring technical solutions are well- communicated and drive real business impact.

What We’re Looking For

A strong foundation in data structures, algorithms, data modelling, and software architecture.

Solid hands- on experience in Python and its ecosystem ( Jupyter, Pandas, Scikit- learn, Matplotlib), and comfort working with SQL for data analysis. Experience with LangChain is a plus.

Experience of delivering AI and ML- based products into production environments, with an understanding of both model evaluation and productionisation challenges.

Expertise in statistics, hypothesis testing, sampling techniques, and anomaly detection, along with experience applying predictive modelling and regression analysis.

Excellent communication and stakeholder management skills, with the ability to juggle multiple projects and guide cross- functional teams through ML solution delivery.

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.

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