Join Travel Counsellors as a Lead Data Engineer and lead a team in shaping and scaling our cutting-edge data platform, driving innovation in machine learning and AI while enjoying flexible hybrid working, career development, and an excellent benefits package.

About the Role

Reporting to the Head of Data, Insights & Analytics, you will lead a team of Data Engineers in designing, developing, and maintaining Travel Counsellors' data infrastructure.

This Lead Data Engineer role will be multi-faceted, working on data pipelines, our new strategic data platform, and operationalising our analytical/data science solutions.

Principal Accountabilities

Support the design and implementation of data pipelines to ensure accurate, consistent, and timely data across our analytical and reporting needs.
Work closely with Data Scientists, Analysts, and business SMEs to automate and scale our machine learning and AI capabilities.
Support the development of our new cloud-based data platform, transforming systematic data into a business view for reporting and analytics.
Take ownership of our existing Microsoft technology (SQL Server, SSIS, SSAS, SSRS) whilst delivering on our migration plans to cloud-based technology.
Create and maintain comprehensive documentation for data processes and architectures, providing training and support to team members and stakeholders.
Stay updated on industry trends and best practices in data engineering, advocating for continuous improvement within the team.
Lead data-related projects, ensuring timely delivery while balancing multiple priorities and stakeholder needs.

Benefits

Competitive salary + annual bonus
Flexible hybrid working
Career development opportunities
25 days holiday (increasing to 28 after 5 years)
Enhanced maternity/paternity pay
1 day paid charity day
Company events and incentives
3x salary death in service benefit
Pension scheme
Private medical insurance or healthcare cash plan
Free breakfast and beverages

Essential Skills

Key Skills and Experience Required

Highly proficient in SQL and Python
Strong understanding of data architecture and modelling techniques, e.g. 3NF, Kimball
Experience using cloud-based data platforms and infrastructure, e.g. Snowflake, BigQuery, etc.
Experience building data integrations and an understanding of best practices
Experience operationalising machine learning and AI models
Stakeholder managementApply for this Lead Data Engineer role today and lead our team to new heights!

About Company

At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do.

For over 30 years, we've empowered 2,100+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers.

Supported by a talented team of over 400 people in our support offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023 & 2024), we're expanding rapidly and looking for exceptional individuals to join our Head Office team.

Travel Counsellors is an equal-opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process. We believe diverse perspectives strengthen our team and encourage all to apply