Head of Product Management (Workforce Management B2B SaaS)
Job Title: Head of Product Management
(Please note **** Applicants do need to have recently or currently be leading the Product Roadmap of a Time and Attendance Workforce Management B2B SaaS Solution including a Mobile Application ****)
Location:UK (Remote) - c Monthly in London HQ / Occasional Client Onsite
Package:c£120K Fixed (flexible) +MeaningfulEquity + Attractive Benefits Package.
The company
- A high growth mid-sized B2B SaaS business, which is a fully cloud based provider of digital workforce planning and scheduling software.
- The SaaS Platform uses AI; Algorithms and Machine Learning to identify patterns that would otherwise go unnoticed -providing best-in-class business forecasting and workforce management.
- This fast-growing B2B SaaS company is currently focused on theMid-Enterprise brands across specific verticals within the UK.
- Excellent portfolio of Mid & Enterprise prominent clients are currently working with this platform, and this company is consistently seeking ways to scale the business in alignment with ambitious goals.
An overview of the Head of Product Management (SaaS)
- You will be leading a small dynamic product team of smart, motivated, and inquisitive individuals who thrive on solving complex challenges.
- You will oversee and refine the product processes, encompassing everything from strategic planning to delivery, and from client engagement to performance metrics.
- Your responsibilities will span collaborating with the management team to create the company’s product strategy and vision, to the execution and evolution of the product roadmap.
- You will be instrumental in optimising the processes, tools and team to deliver an exceptional customer experience.
- You will translate product strategy into a scalable framework for product scope, design, development, and go-to-market execution, all with the primary aim of delivering value to our customers, prospects, and the business.
- As a key member of the leadership team, reporting directly to the CTO, your ability to collaborate effectively with various stakeholders—including Sales, Customer Success, Engineering and Marketing—will be critical to the company’s success.
Responsibilities of the Head of Product Management:
- Accountable for the end to end Product Management function; track and report on KPIs for all areas, striving for continuous improvement across the board.
- Ownership of the product strategy and vision, working closely with the senior team, identifying business challenges and key problems to solve, communicating and evangelising these internally and externally.
- Accountable for the successful execution of the Product Roadmap, working alongside the Head of Technology and through close collaboration with key stakeholders; driven by data from a wide range of sources to support, providing timely updates to stakeholders on progress.
- Oversee all product research & analysis to ensure effective and timely decision making, informing roadmaps and prioritisation
- Resource management and budgeting across teams, accountable for team development and department budget in order to deliver against company objectives
The Skillset and experiences you need to bring as Head of Product Management:
Functional Expertise
- 5 years’ experience in similar roles, especially B2B SaaS solutionsideally in workforce management in the Retail, Entertainment and Hospitality industries.A distinct advantage if you have experience in a scaling environment and have experienced working in a fast-moving, entrepreneurial environment and have a growth mindset.
- Excellent at managing a product roadmap, constantly making prioritisation decisions and deploying resource and focus in the most strategic and impactful way.
- Collaboration with cross-functional teams to ensure product features meet customer needs and business goals.
- You will have overseen the entire product lifecycle from conception to launch.
- You are data-driven and highly analytical– you use data to drive and / or validate decisions.
- KPI and metric driven.
- You are Commercially-minded.
- You are acustomer advocate, constantly seeking customer feedback & are insight driven to build products customers love.You will bringexperience of interacting with customers and prospects.
- Technology expert(desired) – strong technical understanding
Strategic Thinking
- You will possess deep experiences of developing and executing a comprehensive product strategy aligned with the company mission and market needs whilst leading the team to deliver it.
- Anticipate future trends in workforce management to ensure our products remain at the forefront of the industry.
Risk-Balanced Decision Making
- Make informed decisions that balance risk and innovation, ensuring continuous progress in the product pipeline.
- Evaluate product specifications critically to optimise resources and timelines without compromising quality.
Communication & Stakeholder Engagement
- You are a strong communicator and product evangelist within the company.
- You are capable of presenting the company and product to internal and external stakeholders.
- You gather and incorporate feedback from clients, partners, and team members to refine product offerings.
- Exceptional written and verbal communication skills.
- Management; Mentoring & Leadership.
- Playing a key role in setting the direction for the product and the business.
- Great at hiring, inspiring and retaining the best talent.
- Able to coach, mentor and develop strong product teams.
- Exceptional at creating relationships with different stakeholders and peers.
- Great collaborator and empathetic coach and leader.
Candidates will have a distinct advantage if they:
- Thrive in a fast-growing company environment and are willing to contribute wherever needed.
- Are open to change and can suggest improvements to processes.
- There is adistinct advantage if you already have experience within the Workforce Management or HCM-centric SaaS ecosystemor where your client base is within the Retail; Hospitality or Entertainment sectors.
This company offers a genuinely supportive environment and a flat hierarchy. You will enjoy making a positive impact at this critical phase in the company’s growth. You will get to work in a high-trust environment, where you’re given the freedom and support to succeed without endless red-tape!
