Head of Data Science

The Head of Data Science will lead the development and delivery of a pioneering data science function for the East of England Ambulance Service NHS Trust. Working closely with the Head of Information & Analytics and the Chief Finance Officer, this role will establish advanced analytical capabilities that help the organisation anticipate demand, improve service performance, and support high‑quality patient care across the region.

The postholder will drive the Trust’s transition toward predictive and prescriptive analytics, enabling informed planning, forecasting, and operational decision‑making. They will oversee the design of robust analytical models, deliver intelligence that shapes strategic and operational decisions, and contribute to Trust‑wide business planning.

Develop long‑term analytical strategies and forecasting models that support organisational resilience and future planning. Support Trust‑wide business planning with accurate demand and capacity modelling.

Analyse complex data to identify trends, risks and emerging challenges, advising senior leaders on implications. Design, validate and refine forecasting tools and machine‑learning models with internal and external partners. Continuously assess operational forecasts and adjust plans to optimise outcomes. Provide high‑quality analytical intelligence for commissioning and contractual discussions.

Lead and manage the Data Science team, driving performance, development and continuous improvement. Oversee delivery of accurate, timely forecasting and planning services. Produce and coordinate performance and resource planning reports. Promote collaboration, innovation and knowledge‑sharing across analytical and operational teams.

Act as budget holder, ensuring effective financial management and supporting cost‑improvement initiatives. Ensure compliance with governance, data quality, information governance and statutory requirements. Support achievement of key quality and performance indicators through robust forecasting.

Build strong relationships with internal and external stakeholders. Communicate complex analytical insights clearly through reports and presentations. Identify opportunities to streamline processes and enhance forecasting and planning functions.

You’ll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non‑emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under‑represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For further details / informal visits contact:

Name: Emma Smith
Job title: Head of Information and Analytics
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