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Funeral Services Manager (Hiring Immediately)

Co-op
Milton Keynes
3 months ago
Applications closed

Closing date: 10-04-2025 Funeral Director £28,762 perannum (£14.75 per hour) plus benefits Full time 37.5 hours perweek, Monday to Friday 9am-5pm plus occasional on-call dutiescovering evenings and weekends Wolverton, Buckinghamshire MK12 5LANo experience needed. We’re looking for an empathetic andcommercially minded person to join the Co-op Funeralcare team. Youdon’t need industry experience. If you have great people skills,and a real commercial focus, you could be perfect for this role. AtCo-op Funeralcare, we provide a caring and compassionate servicewhen families need it most. As a funeral director, you’ll be rightat the heart of that service. You’ll balance your time betweenmanagerial and business tasks, and building strong, trustingrelationships with clients. At the Co-op, you’ll be part ofsomething meaningful. Join us today. What you’ll do • make sureclient needs, service levels and KPIs are met • be clients’ mainpoint of contact; supporting and guiding with the help of the widerteam • support funerals – conducting the ceremony, leading the teamand carrying the deceased when necessary • make sure all regulatedwork, including funeral planning appointments, is referred to a‘certified colleague’ • build and maintain relationships with theteam, clients and the community This role would suit people whohave • a commercial mind-set and experience in a managerial role •a true customer focus and a real passion for delivering a greatservice • the ability to capture intricate detail and make sure itis reflected in the service we deliver • compassion, understandingand empathy, and the ability to keep a cool head under pressure • aUK manual driving licence Why Co-op? You’ll get a fantasticbenefits package including: • 30% off Co-op branded products in ourfood stores all year-round • 10% off other brands in our foodstores all year-round (doubles to 20% on the Friday and Saturdayafter payday) • discounts on other Co-op products and services • 23days holidays (pro rata, rising with service) • a pension with upto 10% employer contributions • access to our Employee AssistanceProgramme which offers confidential advice and support on anythingyou’re struggling with, 24 hours a day • access to virtual GP andfree eye tests • endless career development opportunities includingapprenticeships • friendly, supportive team and the knowledge thatyou make a huge difference to your community • access to Wagestream- a money management app that gives you access to a percentage ofyour pay as you earn it At Co-op, we’re proud to do things adifferent way. As one of the world’s largest co-operatives, ownedby millions of members, community is at the heart of what we do.Since our Co-op was founded in 1844, we’ve had a clear socialpurpose, and everything we do as a business helps to build a fairerworld for our members, customers, colleagues, and communitiesBuilding an inclusive work environment We’re actively buildingdiverse teams and we welcome applications from everyone. We want tobuild inclusive work environments, where our colleagues have equalopportunities to reach their full potential. We celebrate ourdifferences, and recognise the importance of our teams reflectingthe communities they serve.  If you have a disability, we can makereasonable adjustments to our recruitment process according to yourneeds. We're also part of the Disability Confident scheme, meaningwe'll always offer an interview to disabled candidates who applythrough the scheme if they meet the minimum criteria for a job.We'll ask whether you’d like to be considered under the DisabilityConfident scheme when you apply. If we invite you to take part inthe recruitment process for any of our jobs, we’ll ask you if youneed any reasonable adjustments to enable you to participate. Youcan find out more about our recruitment process atjobs.coop.co.uk/apply-process. You can find out more about theDisability Confident scheme and all our commitments to diversityand inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. Aspart of your application you’ll need to complete an onlineassessment. It will take you around 20 minutes to complete thistest. If you’re successful in your application, we’ll perform somebackground checks as part of our pre-employment screening process.These will include a DBS (disclosure and barring service) andadverse media checks, and an occupational health questionnaire (toensure you are fit to perform the role). We’ll also check yoursocial media activity on platforms like Facebook, Twitter andInstagram. Any offer of employment made will be conditional uponthe completion of pre-employment screening checks.

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