MARTRUST: WHERE FINTECH MEETS MARITIMEMarTrust is a leader in digital payment solutions in the shipping industry.With transformative products and a strong value proposition (including a “built for maritime” e-wallet and card), our transformative products have garnered tremendous market response and fuelled substantial growth.Currently processing $12 billion in payments annually, we're just getting started!MarTrust and the bigger pictureAt MarTrust, we are dedicated to enhancing seafarer welfare.With over a million seafarers worldwide working in challenging and sometimes perilous conditions, often far away from their loved ones, the process of paying them and facilitating fund transfers poses numerous complications and risks.With the MarTrust E-Wallet, we comprehensively address these challenges, promoting increased seafarer welfare.By providing peace of mind while they're away from home, we make a real difference in their lives, and that's truly meaningful to us.THE ROLE: FRAUD DATA ANALYST As a Fraud Data Analyst, you will play a critical role in detecting, analysing, and mitigating fraudulent activities across card and wire transactions. You will work closely with the Transaction Monitoring Manager and the broader Compliance team to ensure the integrity and security of our payment systems. Your role will involve leveraging data analytical skills, Python, SQL, and various analytical tools to identify suspicious activities, enhance fraud detection strategies, and support decision-making processes.Your new day-to-day will involve:- Fraud Detection and Analysis: o Analyse transaction data to identify patterns and trends indicative of fraudulent activities. o Investigate and monitor real-time transaction alerts to detect potential card fraud. o Develop and implement data-driven fraud detection rules and models. o Analyse false positives to refine and optimize fraud detection systems. o Ensure that the company's financial practices comply with statutory regulations and legislation. - Data Management and Analysis: o Extract, clean, and manage large datasets using SQL and Python for in-depth analysis. o Utilize data analytics tools to track, analyse, and report on key fraud metrics and KPIs. o Create dashboards and reports that communicate actionable insights to stakeholders. o Collaborate with IT and Data teams to improve data quality and accessibility.- Model Development: o Build and maintain predictive models using machine learning algorithms to identify fraudulent activities. o Test, evaluate, and fine-tune models to improve fraud detection accuracy and reduce false positives. o Document methodologies and results, ensuring they are well understood by both technical and non-technical stakeholders.- Collaboration with Cross-Functional Teams: o Work closely with the Product, Operations, Risk, and Compliance teams to respond quickly to emerging threats. o Support the Transactions Monitoring Manager and Compliance Operations Manager in strategic fraud prevention initiatives and projects. o Liaise with external partners, including banks, card issuers and processors, payment processors to gather intelligence on evolving fraud trends. - Regulatory and Compliance Adherence: o Ensure compliance with UK regulations, including GDPR, PCI DSS, and industry best practices related to card fraud prevention. o Keep up to date with relevant legislation, ensuring that fraud detection activities are aligned with legal requirements. - Continuous Improvement: o Monitor the effectiveness of existing fraud detection measures and recommend improvements. o Stay informed about the latest trends in fraud detection and payment technology. o Participate in fraud prevention workshops, conferences, and training sessions to enhance skill sets. This is what we need from you:- Professional certifications in fraud detection, data analytics, or related fields are a plus. - Minimum of 3-5 years of experience in a similar role, with a focus on fraud prevention and data analysis within Fintech or Banking. - Technical Skills: o Advanced SQL: Ability to write complex queries for extracting and analysing large datasets. o Python: Proficient in using Python for data analysis, automation, and model development. o Data Visualization Tools: Experience with tools like Metabase, Tableau, Power BI, or similar for creating insightful dashboards. o Machine Learning: Familiarity with machine learning concepts and their application in fraud detection. o Statistical Analysis: Strong foundation in statistics, including experience with hypothesis testing, regression analysis, and probability theory. - Fraud and Risk Management Expertise: o In-depth understanding of card fraud typologies and techniques, including phishing, card-not-present (CNP) fraud, and card-present fraud. o Experience in building and analysing fraud detection rules, thresholds, and scoring systems. o Awareness of financial industry standards and best practices for fraud detection. - Analytical Mindset: o Strong problem-solving skills with a keen eye for detail. o Ability to interpret complex data and turn it into actionable insights. o Familiarity with anomaly detection and pattern recognition techniques. - Communication and Stakeholder Management: o Excellent communication skills with the ability to translate complex data findings into clear insights for non-technical stakeholders. o Experience working within cross-functional teams, effectively managing relationships with internal and external partners. o Strong report writing and presentation skills. THE STRENGTH OF THE MARCURA BRAND BEHIND YOUMarcura is led by the two visionary entrepreneurs who founded the company 22 years ago.Their original mission, which we uphold today, is to streamline digital processes in the globally impacting shipping industry. We do this by putting our customers first.As an established, successful, diverse and energetic company, we have developed a series of transformative products/brands specifically for the maritime industry which kill analog drag via digitalization.Global and growingOur 650+ customers are based in 53 countries.Our 950+ strong team works in 25 countries.We’re actively developing new products and new product features, and we are targeting continued and significant growth in 2024 and 2025!You and MarcuraSo far, we’ve done a pretty good job with significant growth and market leading products. But we’re even more ambitious now than ever. With big future growth plans we have vacancies for some new teammates with big talents and expertise. In short: We’ve got big plans.To be passionate about our customers, we need to be passionate about hiring (and keeping) the best talent. That’s hopefully where you come in.If you are talented and passionate about digital transformation, tech, platforms, SaaS, customer service, and excellence we’d be pleased to hear from you.Marcura and diversity and inclusionWe’re 100% committed to preserving our culture of inclusion and diversity.We’re all different. This makes us stronger as a company and helps to ensure we serve our diverse customers in the best possible way. We’re committed to hiring the best people for the jobs we have. And then making sure they’re happy and can prosper. We’ve made good progress already on gender diversity, a particular issue in the shipping industry. We welcome applications from people with disabilities, who may appreciate the flexibility of our remote excellence policy (work from home). So, if you see a job, you think fits your skills and experience, we’d love to hear from you.SOME OF THE MARTRUST BENEFITSWhen you join MarTrust, and the Marcura Group, you can look forward to a host of enticing benefits, including:- Highly competitive salary and various other benefits- An extensive and inclusive onboarding process, ensuring you hit the ground running and achieve success in no time.- Flexibility to maintain a healthy work-life balance.- Employment with a local team, while being part of a global and ambitious organization.- A modern performance management framework designed to support your monthly growth and unleash your maximum potential.- A vibrant working culture and the opportunity to collaborate with international players in the Banking, Payments, and Shipping industries.
