Working at CreateFuture
CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first.
We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.
Our UK Benefits
- 35 days leave (including bank holidays).
- Private medical insurance.
- Enhanced parental and adoption leave.
- Financial coaching + 5% pension match.
- 40 hours of paid learning and development.
View our full list of UK benefits.
CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row.
Join us on our journey. Let’s create tomorrow, together, today.
Who We Are
CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country.
We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few.
Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low.
Join us on our journey… Let’s create something awesome, together, today.
About The Role And Team
Our data and AI team works closely with product and engineering to build production-ready AI systems that improve user safety and experience.
This role focuses on LLM / Data Scientist rather than traditional statistics-only data science. You’ll support an existing ML/AI engineer to design and deliver an AI chat moderation capability using AWS Bedrock and agents. We work collaboratively, review code openly, and share learnings as the LLM space evolves.
What You'll Be Doing
- Designing and delivering an AI chat moderator using LLMs
- Building LLM-based applications with AWS Bedrock, including:
- Multiple foundation models
- Bedrock Agents / Agent Core
- Prototyping and productionising LLM workflows using Python
- Implementing prompt engineering, guardrails, and moderation strategies
- Integrating LLM services into existing systems via APIs and event-driven flows
- Collaborating closely with engineers, product, and data teams
We'd Love To Talk To You If You Are
- An experienced LLM / AI Engineer with hands-on production experience
- Confident working with AWS Bedrock and agent-based architectures
- Experienced building LLM-powered applications (chat, moderation, or similar)
- Strong in Python for both prototyping and production
- Familiar with real-time systems and moderation approaches (nice to have)
- Comfortable collaborating with data scientists and engineers across disciplines
- Familiar with AWS architecture patterns (microservices, security, observability) (nice to have)
Next Steps
Our Talent team aims to respond to all applications within a reasonable timeframe, regardless of whether or not we progress your application.
Our Interview Process
- 30-minute call with one of our Talent Acquisition Team.
- 1-hour competency-based interview
Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into the role, team and business as a whole, so throughout the process, you’ll meet a few people from our team as well as others from across the business to help you get a well-rounded view of the role and life at CreateFuture.
We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products.
What We'll Offer You
We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.
We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.
We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Our hiring process
We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.
It Usually Looks Like This
- 30 minute call with our Talent Acquisition Team
- 30 - 60 min competency based interview, depending on the role.
- 60 - 90 minute panel interview
Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.
Inclusion at CreateFuture
We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.
If you need any adjustments or support during the application process, just. We will do what we can to help.
We look forward to your application!
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