Data Scientist

At Wheely, we’re a luxury brand on the outside, but a technology company on the inside, building the world’s first Luxury-as-a-Service. We believe that time is the ultimate luxury and that modern engineering and design, combined with the industry’s highest standards of service, can unlock an unparalleled experience for our customers. From on-demand chauffeuring, concierge service, to our best-in-class app, we exist to help our clients reclaim their time by connecting them to the places and people that matter.

More than 40% of our team works in product & engineering, and both Wheely founders are technical. We are also unapologetically design centric. It’s not about A/B testing one hundred shades of blue, but crafting the perfect shade. We also take a privacy-first approach and believe that where people travel, and who they travel with, is at their discretion.

Backed by leading global investors, Wheely is poised for the next phase of our journey. Over the next 5-10 years, we plan to offer a full portfolio of luxury services and expand into more international cities, building on our success in London, Paris, and Dubai.

MARKETPLACE
The Marketplace team is responsible for matching passenger requests with available chauffeurs. Their areas of responsibility are pricing, dispatching/matching protocols and incentives. Their success criteria are to maximize welfare (i.e. reliability, utilization) and to avoid a known failure mode of ride-hailing marketplaces known as the wild goose chase.

SCIENTISTS IN THE MARKETPLACE
We’re looking for a talented Data Scientist to join to define metrics, produce insights & predictive models and ultimately introduce practices from empirical science as needed to achieve our future ambitions.

This is a unique opportunity for talented, commercially and user-oriented scientists to develop core marketplace capabilities in a mature and profitable company with a unique customer base.

Strong preference will be given to those who have 2+ years experience in a similar role at another ride-hailing company.

WHAT YOU’LL DO IN THE NEXT 12 MONTHS
Define and make readily available the Wheely Marketplace metrics: Work with the Data Analysts and leadership in the Marketplace team to establish holistic metric frameworks to measure performance of initiatives from all perspectives in the marketplace (e.g. Chauffeurs, passengers and Wheely).

Produce insights and make recommendations: Segment the driver allocation and dispatch problems, establish baseline performance and work with the Marketplace team to propose 3 hypotheses to improve marketplace performance across the segments.

Establish prediction problems and develop offline models: Build a trip demand forecast as an input to daily driver dispatch by area and work with product teams to develop features and incentives as needed to implement it within next 3-6 months.

Work cross-functionally to ensure scientific control in marketplace metrics: Bring your insights, models and capabilities to the Marketplace team to ensure we can make controlled improvements in any marketplace metric through controlled changes in other metrics.

Help pave the way for more scientists: Identify gaps in Science capability based on the challenges you’re facing and your past experience. Work with your line manager to create a case for hiring those capabilities.

Own your role and create your own path: Connect with the team, understand the company goals and your role; Align with your line manager and team about how you will contribute and any critical dependencies you’ll have.

REQUIREMENTS
Degree in the fields of Science, Technology, Engineering, or Mathematics.
Experience in Operations Research or Economics is a plus.
Preferably experience of turning algorithms into production systems.
Proficiency in SQL.
Strong programming skills in Python or similar language.

WHAT WE OFFER
Wheely expects the very best from our people, both on the road and in the office. In return, employees enjoy flexible working hours, stock options and an exceptional range of perks and benefits.

Office-based role located in West London
Competitive salary & equity package
Medical insurance, including dental
Life and critical illness insurance
Monthly credit for Wheely journeys
Lunch allowance
Professional development subsidies
Cycle to work scheme
Top-notch equipment
Relocation allowance (dependent on role level)
Wheely has an in-person culture but allows flexible working hours and work from home when needed.
Wheely is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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