Data Operations & Insights Analyst
Location: Cardiff Outskirts (Hybrid – minimum 3 days onsite)
Salary: £40,000–£50,000 DOE
Type: Permanent, Full-Time
The Role
We’re looking for a skilled Data Analyst who can do more than just crunch numbers. You’ll be responsible for the end-to-end management of our data – from building and maintaining our data warehouse, to driving data quality, analysis, and reporting that directly supports business decisions.
You’ll work across the company, supporting data governance, compliance, and insight generation. There’s a strong focus on improving how data is collected, stored, and used – and making sure everyone across the business understands the value of it.
What You’ll Be Doing
Governance & Quality
Develop and maintain our Data Governance Framework
Own data quality monitoring, audits, and issue management
Ensure consistent, accurate, and reliable data across all systems
Data Integration & Warehousing
Build and manage a centralised data warehouse
Apply ETL processes to extract, transform and load data
Integrate data across platforms using APIs, Celigo, Make
Keep documentation updated in the IT Knowledgebase
Analysis & Insights
Build and maintain dashboards and MI reports
Analyse complex datasets to uncover trends, insights, and performance gaps
Present findings clearly to non-technical stakeholders
Work closely with teams to support data-driven decisions
Compliance & Lifecycle
Support GDPR compliance and Data Lifecycle Management
Contribute to maintaining Cyber Essentials and ISO27001 standards
Training & Culture
Promote data literacy across teams
Deliver internal training on Power BI, Excel and other data tools
Embed data metrics into team performance tracking
What You’ll Need
Top 5 Must-Have Competencies
Strong communication skills – clear, concise and confident
Experience with data modelling, data warehousing, and ETL processes
Excellent problem-solving and critical thinking skills
High attention to detail and accuracy
Qualification in Data Science, IT, Statistics, Maths, or similar
Also Important
Proven experience in a Data Analyst or similar role
Hands-on skills with SQL, Power BI, DAX, Excel
Experience working with NetSuite, Salesforce, or other Tier 1 systems (desirable)
Comfortable with APIs, cloud storage (e.g. Azure), and data integration tools
Solid documentation and process discipline
Ready to Apply?
If you know your data inside out, have the right mindset, and want to help shape how a business uses its information – we want to hear from you, please apply for more details, thanks
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