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Customer Insights Manager

ENI – Elizabeth Norman International
Hertfordshire
8 months ago
Applications closed

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  • In house role with a leading UK business
  • 5+ years of insight / market research experience from agency or in house.
  • Quantitative research focus
  • Hertfordshire office, 2 days a week (no flex)


We are working with a leading supermarket brand who are at the forefront of technology and innovation. The research team is expanding to keep pace with the business' growth.


They are well known for their innovative solutions but most importantly from a career perspective, being very data and insight driven as a business. This will allow you to have a direct input into business decisions (which isn't the case at all client-side organisations).


They have some of the best technology in retail space, which in part is why they've been so successful. They are agile without any big historic supply chains and no physical brick and mortar stores, the implications from this are you're able to make an impact for the business almost straight away.



Role:

This role sits in a specialised research team focusing on how to understand their customers better. This team works alongside Data Science, Marketing and Customer Insight so a brilliant opportunity to develop your skill set working with various departments to create excellent and actionable insights for the brand.


This is an ideal role for someone with in depth knowledge and experience in quantitative and mixed method research. Working on segmentation, quantitative surveys and creative campaign evaluation.


It's a great chance develop your analytical skills alongside stakeholder management and commercial awareness.


Salary and benefits:

£49,000 - £51,000 base salary

Private Medical + option to add family, Digital GP appointments, mental health support, discounted gym memberships, dental insurance

Annual bonus scheme, 7% pension contributions

Free office breakfast

26 days holiday + flexible bank holidays + option to buy holiday

2 weeks work from anywhere


Please apply for next steps. We encourage applications from individuals of all backgrounds and actively seek to embrace diversity across age, gender identity, sexual orientation, disability, race, religion, and sex.


For successful applicants, a recruitment consultant will be in touch via email to schedule a briefing call. We will explain the role in more detail and share the company details before creating a formal application.


Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.

National AI Awards 2025

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