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Chargeback Specialist

Fareham
6 months ago
Applications closed

Key Responsibilities

Compliance & Risk Management

● Ensure adherence to Visa, MasterCard, AMEX and other global regulations.

● Develop scalable policies and monitoring frameworks to reduce risk.

● Conduct audits, risk assessments, and compliance checks to identify areas for improvement.

Fraud Prevention & Risk Reduction

● Manage fraud prevention rules, balancing risk reduction with revenue growth.

● Work with data science teams to optimize AI-driven fraud detection models.

● Monitor and report transaction patterns to detect unusual behaviours and potential fraud.

Product & Technology for Risk Mitigation

● Own the Risk Mitigation Roadmap, ensuring compliance and fraud prevention align with business needs.

● Identify gaps in fraud tools and propose enhancements like real-time monitoring dashboards and automated chargeback solutions.

Payments Strategy & Partnerships

● Work with finance, product, and engineering teams to support growth and expansion.

● Respond to third-party compliance audits and payment provider inquiries.

● Improve authorisation rates and reduce failed payments through strategic planning.

Experience Required

● Strong experience in payment compliance, risk management, or fraud prevention.

● Strong knowledge of card scheme regulations and global compliance frameworks.

● Strong communication and project management skills

● Experience with fraud prevention tools, chargeback management, and risk analytics.

● Analytical mindset with experience in data-driven decision-making.

● Experience working with payment gateways, acquirers, and payment orchestration platforms

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