You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Business Unit/Role Specific Info
Enterprise Digital & Data Solutions
Where are these roles located within American Express?
Enterprise Digital & Data Solutions (EDDS): 10-week Summer Internship Program opportunity for someone who wants to help shape, refine and build Prospect and Customer digital connections, experiences and interactions for one of the worlds most respected companies, through advanced statistical techniques, AI, and machine learning! Enterprise Digital & Data Solutions team charter is to be an engine of growth, marketplace differentiation and efficiency for American Express!
Key Responsibilities
·Working in close collaboration with enterprise platform teams, technologies, and vendor partners to ingest rich data into our digital marketing capabilities
·Supporting multivariate and a/b testing to drive value for the business. Incorporating statistical robustness and advancements in experiment design and study
·Using data from various sources to generate user-centered analyses to influence partners on customer experience improvements that will drive higher conversion for various user segments
·Awareness of developments in the field of digital analytics for the e-commerce space and recommending changes in tools, platforms, or methodologies
Skills/Experience
·Partner closely with our Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance
·Collaborate extensively with colleagues to design and implement strategies based on statistical, financial and economic analysis
·Provide analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects
·Integrate new data sources and capabilities to drive key business decisions
·Knowledge of MS Office applications required
Requirements/Qualifications
·Passion for improving end-to-end customer experience, innovation and customer first thinking
·Strong interest in digital space and ability to collaborate with technology and product partners
·Independent problem-solver whos organized, has great attention to detail, and can multi-task while still taking into account the big picture
·Strong analytical and decision-making skills must have the ability to compile, analyze, research, and link complex issues
·Demonstrated ability to work effectively and collaboratively in high pressure situations and handle multiple priority assignments simultaneously must be a self-starter
·Excellent written and verbal skills, with the ability to effectively communicate at all levels
·Willingness to learn and master new systems
·Knowledge of MS Office applications required
·Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus
·Currently enrolled in full-timeBachelorsdegree program, with apredicted 2:1 degree or international equivalent. Students must graduate in 2026.
In order foryour application to be considered, please complete the below steps:
1.Click onApply Now
2.Create a new username and password
3.Complete and submit your application
Our team will review completed applications on a rolling basis. We would encourage you submit your applications early as applications may close before the deadline. We appreciate your patience while we consider your application and will be in contact with you by 3 December 2024. The deadline for applications is 10 November 2024.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
