Job Description
Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be one of the top resellers in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways.
As a family run business and over 9 years’ under our belt, we have always been determined to deliver on our founding principle;fuelling better for our customers.From single-vehicle operators to multi-fleet solutions, our customers are genuinely at the forefront of everything we do. We believe that our services and vehicle management will allow them to reach heights they didn’t even know possible, and we love being part of that journey!
Our significant growth and changes have led us to investing further across the business to increase revenue, partnerships with our customers and in turn, look at different functions within the business. With this comes requirements for a Business Analyst to join our Fueller family on a permanent basis.
The Business Analyst will play a crucial role in ensuring the financial health and success of our operations.
Brief Overview:
Job Type:Full Time – Permanent
Remuneration:£50,000 - £60,000
Location:Birmingham, B2 (Hybrid)
Requirements
- Proficiency in SQL and at least one data visualisation tool (e.g; Tableau, Looker, Power BI) is a must have for this role.
- Work with large data sets in a data-driven environment.
- Build and maintain dashboards, reports, and visualisations to track key performance indicators (KPIs) across the business.
- Analyse customer data to uncover insights into behaviour, preferences, and trends, supporting marketing campaigns and product decisions.
- Collaborate with X teams to identify inefficiencies and optimise Y.
- Implement and refine data collection processes, ensuring data accuracy and integrity.
- Conduct ad hoc analyses to answer critical business questions and support strategic initiatives.
- Work with leadership to establish a data-driven culture, providing training and guidance to nontechnical team members
- Managing data governance processes and creating SQL tables to support various reporting needs, including credit, risk, and market analysis, as well as insights into customer behaviour, growth trends, and attrition. Additionally, addressing other key business requirements.
Requirements/Qualifications:
Essential:
- Proficiency in SQL with proven experience creating and managing SQL tables.
- Expertise in at least one data visualisation tool such as Tableau, Looker, or Power BI.
- Demonstrable experience working with large datasets in a data-driven environment.
- Strong analytical skills with a proven ability to build and maintain dashboards, reports, and visualisations to track KPIs.
- Proven ability to analyse customer data to extract insights into behaviour, preferences, and trends, supporting business decisions.
- Experience in implementing and refining data collection processes, ensuring data accuracy and integrity.
- Ability to conduct ad hoc analyses to address critical business questions and provide strategic insights.
- Strong collaboration skills with the ability to work effectively across cross-functional teams to identify inefficiencies and optimise processes.
- A solid understanding of data governance practices and how to maintain data security and compliance.
- Excellent communication skills with the ability to provide training and guidance to nontechnical team members, fostering a data-driven culture.
- High attention to detail and problem-solving skills, especially when working with complex datasets.
Desirable:
- Previous experience in credit, risk, or market analysis.
- Knowledge of customer growth and attrition trends and related analytics.
- Experience working in or familiarity with the fleet and fuel industry or a similar data-intensive environment.
- A degree in Data Science, Business Analytics, Computer Science, or a related field.
- Familiarity with Microsoft cloud-based data storage and analysis tools.
- Project management skills or certifications (e.g., Agile, Prince2, or similar methodologies).
- Advanced knowledge of statistical techniques or experience with similar tools for data analysis.
As well as having the right experience, a Fueller will have:
- Strong motivation to work in a fast-paced environment.
- Great aptitude for overcoming challenges by having a naturally inquisitive mind.
- Ability to challenge the status quo; actively seeking to understand HOW something works, not just WHY.
- Resilience and ability to focus on the detail but not forget the bigger picture.
- Ability to work hard as an individual but also bring value to the wider team.
- Excellent communicator and act as an “ambassador” for all stakeholders
- Ability to be logical when making decisions.
- Excellent organisation and time management
Benefits
- Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme.
- Health & Wellbeing: All employees will have access to MediCash upon passing their probation, this will allow them to access retail discounts, counselling, and so much more.
- Holiday Entitlement: You will be entitled to 26 days annual leave, plus all statutory holidays. An increase in personal holiday allowance with increased service.
- Career Progression: We track all employees progression by creating personal development plans.
- Location: Based in Birmingham City Centre, with panoramic views from the office floor. We also offer flexible/hybrid working.
- Other benefits: Some can be negotiable, alongside monthly employee awards, events, company days out and many more.
A little more for you to know...
We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed – we just need you to have that drive and willingness to learn!
If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller!
We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.
