**This role can be based in either Staines-upon-Thames or Cheadle**
JOB PURPOSE:
This is a key role, responsible for identifying and leading strategic BPI initiatives to deliver significant benefits to ADP UK, Ireland and South Africa and support the achievement of organisational objectives. Reports into Director of Business Excellence, UK Ireland and South Africa.
A LITTLE ABOUT ADP:
We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work, and as a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, and more. Learn more on our YouTube channel: http://adp.careers/DEI_Videos
RESPONSIBILITIES:
- Identify opportunities for new strategic BPI initiatives based on in depth understanding of ADP UKISA and ESI objectives and analysis of organisational data. Work with leaders at all levels to identify opportunities to address business challenges through BPI initiatives
- Design and lead workshops utilising process improvement and change leadership methodolgies to drive strategic improvements across ADP UK, Ireland and South Africa.
- Drive and take ownership of both incremental and transformational change through BPI initiatives as required to meet objectives
- Develop strong relationships with senior stakeholders including at ExCom and ESI level, demonstrating the value delivered by BPI and ensuring that they are bought in and aligned with BPI initiatives
- Engage stakeholders at all levels to ensure alignment and buy in for BPI initiatives and proposed changes
- Carry out in depth data analysis, ensuring that decisions are data driven and that benefits are quantified and measured
- Document processes, together with supporting documentation such as standard operating procedures.
- Hold stakeholders accountable for delivering on time and to the required level of quality.
- Escalate issues appropriately, providing potential resolution options
- Manage the scope of initiatives and ensure that any scope creep is well controlled
- Provide BPI and change management expertise, guidance and support to project teams and stakeholders during the implementation of changes identified through BPI initiatives
- Successfully Project Manage the implementation of changes identified through BPI initiatives where required
- Report on progress to senior stakeholders including ESI, ExCom, senior R&D and Product leaders
- Act as UKISA lead on ESI initiatives, working closely with the ESI Service Delivery team to ensure that both ESI and UKISA objectives are achieved
- Build the brand of the UKISA Business Excellence BPI team within UKISA and ESI (for example by acting as a champion for BPI and presenting at UKISA town halls)
- Provide thought leadership, identifying and evaluating new BPI tools for use in UKISA
- Develop strong network within ADP globally, identifying and sharing best practice with other countries and business units within ADP
- Deliver Training to Associates on BPI Lite, BPI Practitioner Program and Change Lite, fostering a culture of continuous improvement
QUALIFICATIONS & EXPERIENCE:
- Preferably graduate level or equivalent
- 3 years'+ operational experience, preferably in payroll / Human Capital Management
- Significant BPI experience
- Experience of successful change leadership.
- Experience of leading cross functional project teams
- Experience of senior stakeholder management
- Experience of matrix management
COMPETENCIES & SKILLS:
- Ability to work on own initiative
- Strong leadership, communication, negotiation and interpersonal skills with the ability to effectively present complex information to and influence stakeholders at all levels of the organisation including ExCom and ESI
- Ability to present effectively to stakeholders at all levels and to both small and large groups
- Collaborative approach
- Able to build relationships and a strong network at a senior level in the UK, at an ESI level and with BPI and Business Excellence teams globally
- Focused on delivery, able to identify potential risks to delivery of BPI initiatives early and work proactively to mitigate them
- Strong Project Management skills with ability to own and drive projects to successful completion
- Highly organised, proactive and flexible, able to work on own initiative and to effectively prioritise workload
- Excellent analytical and problem solving skills with the ability to gather and interpret complex data to drive decision making
- Proficient in the use of Microsoft Visio and Blueworks
- Proficient in the use of Lean 6 Sigma methodology
Travel to other ADP sites will be required.
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