Description
JOB TITLE: Artificial Intelligence Manager (18 month FTC)
SALARY: £61,344 - £68,160
LOCATION(S): Birmingham, Bristol, Edinburgh, Halifax, Leeds
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About this opportunity
We’re seeking an Artificial Intelligence Manager on an 18 month fixed term contract to turn strategy into action, building, delivering, embedding, and deploying AI solutions across Group Corporate Affairs (GCA).
Working with the AI Lead, you’ll be responsible for the management of AI projects, agent deployment, and the day-to-day adoption of automation and intelligent workflows, as well as the hands-on build of prototypes and solutions for simpler use cases. You’ll collaborate with colleagues across Engineering Platforms and Marketing teams, and work closely with colleagues within Corporate Affairs in digital, operations and communications roles to ensure AI delivers measurable value and is embedded in how we work.
As the first role of its kind in the function, this role combines a number of skills to help us evolve and accelerate progress!
Key Responsibilities
Deliver the automation journey for GCA, focusing on the practical implementation of agents, agentic AI, and PowerApps to streamline processes and enhance productivity.
Build and test solutions: Use your technical skills and curiosity to develop, build, test, and refine AI tools, especially in platforms like Co Pilot Studio and Power Automate.
Partner across squads, teams, and Centres of Excellence, working with Platform, Engineering, Operations, and Communications colleagues to deliver AI-enabled solutions that meet real business needs.
Drive adoption and embedding: Support teams to integrate AI into daily workflows, providing hands-on guidance, solve problems, and coaching to build AI confidence.
Governance and agent management: Ensure all AI deployments follow governance frameworks, ethical standards, and data privacy requirements. Oversee the lifecycle of AI agents, including monitoring, performance, and retirement.
Continuous improvement: Gather user insights and operational data to drive continued optimisation of AI solutions. Share best-in-class guidelines and findings with the wider team.
Why Lloyds Banking Group
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you
What You’ll Be Doing:
Build and Deployment
Run the end-to-end delivery of AI and automation projects, from triaging and scoping through to rollout and optimisation.
Coordinate cross-team squads, ensuring clear roles, responsibilities, and timelines.
Oversee the deployment, monitoring, and lifecycle management of AI agents and automation tools within GCA.
Adoption & Embedding
Support teams to embed AI solutions into daily workflows, providing hands-on guidance, problem-solving, and coaching.
Identify adoption barriers, gathering feedback and iterating solutions.
Track usage and adoption metrics, reporting progress and outcomes to the AI Lead and stakeholders.
Education & Upskilling
Deliver practical training, drop-in sessions, and resources to build AI confidence and capability at all levels.
Act as a visible advocate for responsible AI use, sharing success stories and lessons learned.
Governance & Risk Management
Ensure all AI deployments align with agreed governance frameworks, ethical standards, and data privacy requirements.
Monitor agent performance, manage risks and incidents, and raise issues as needed.
Maintain accurate records of AI tools, agents, and their operational status.
Continuous Improvement
Gather insights from users and stakeholders to drive ongoing optimisation of AI solutions.
Share guidelines, findings, and recommendations across Group Corporate Affairs.
Champion a culture of innovation and continuous improvement in AI adoption.
Skills & Experience
Demonstrable experience delivering technology, automation, or AI projects in a complex organisation.
Bring specialist technical expertise in agentic AI and automation, delivering solutions that address capability gaps within GCA
Hands-on technical skills, with the ability (or curiosity and drive) to build and prototype solutions in platforms like Copilot Studio, PowerApps, or similar.
Proven project management skills, with a track record of delivering to time, cost, and quality.
Confident facilitator and trainer, able to build capability and engagement across diverse teams.
Strong collaborator and communication skills.
Analytical and solutions-focused, comfortable using data to inform decisions and measure impact.
Experience in communications, HR, or business transformation is desirable.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know
We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
