We are looking for an AI Architect Thought Leader with extensive experience in designing AI solutions to drive innovation and strategic direction This role combines technical expertise with strategic thinking to shape the future of customer experience through artificial intelligence
Key Responsibilities
Lead the strategic vision for AI implementation in contact center operations
Develop and articulate thought leadership content through white papers presentations and speaking engagements
Guide crossfunctional teams in implementing cuttingedge AI solutions
Partner with stakeholders to identify opportunities for AI innovation
Evaluate emerging AI technologies and their potential application
Mentor teams on AI best practices and implementation strategies
Required Qualifications
Masters degree or PhD in Computer Science AI or related field
12 years of experience in AIML development and implementation
5 years of specific experience with contact center AI solutions
Experience with Azure AI and cloud services such as Azure OpenAI Azure ML Azure DevOps etc.
Proven track record of successful AI strategy development
Strong understanding of NLP chatbots and voice analytics
Experience with contact center platforms like Genesys
Skills
Generative AI + Azure OpenAI + Contact or Call centre Analytics + Genesys
The latest news, articles, and resources, sent to your inbox weekly.
About UsAs a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients.Our global presence across the UK, EU, Hong...
The ECA International Group London
Senior AI EngineerLocation: Nottingham/HybridSalary: £55,000 - £75,000 DOEJob DescriptionThe Senior AI Engineer role offers an exciting opportunity to be part of a dynamic, growing company that is revolutionising the executive operations space through AI and innovative software. Located in Nottingham, UK, this hybrid position allows candidates to work both remotely...
Shaw Daniels Solutions Nottingham
We aretech transformationspecialists, we areCI&T.We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries and talents across 5 continents, we operate in the fields of design, strategy,...
CI&T Software S.A. London
Role: GenAI ArchitectDuration: long termRoles and Responsibilities:Educational Qualifications:Graduate or Doctorate degree in information technology, Neuroscience, Business Informatics, Biomedical Engineering, Computer Science, Artificial Intelligence, or a related field.Specialization in Natural Language Processing is preferred.Experience Requirements:8-10 years of experience in developing Data Science, AI, and ML solutions, with a specific focus on...
HCLTech London
Solution Architect, Advisory, Insights & DataSalary:£110,000 - £120,000 - Bonus + Pension + Private HealthcareLocation:London / Birmingham / Manchester / Bristol / Glasgow - UK Wide Location - Hybrid working* To be successfully appointed to this role, you must be eligible forSecurity Check (SC) clearance.The Client:The Insights & Data Advisory...
83zero Limited London
We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences,...
SAP
