Role Summary
Responsibilities: In this role, you will deliver pro bono work using a broad range of technical expertise and knowledge across our service offerings with the opportunity to create materials for different audiences, often for patients, their carers or healthcare professionals Salary: £39,000 per annum Benefits: Hybrid working options that allow you to work from home up to 50% of your time after passing probation, generous holiday allowance, flexible working hours, employer pension contributions, comprehensive travel insurance, private medical insurance, critical illness cover, income protection, full funding for external training, interest-free travel loan scheme, discounted gym memberships, and more Role Type: Full-time, permanent Start Date: We are currently recruiting for start dates from July 2025 onwards Location: This role is available in our
Global Headquarters in Cambridge, as well as our
London,
Manchester and
Bristoloffices. Please note office space in London is severely limited until we move to our new office in late 2024, so alternative working arrangements may need to be made in the short term
About the Role
Our Pro Bono division delivers projects free-of-charge to charities and not-for-profit organisations within the pharmaceutical and medical device sectors, with the aim of making a real difference to causes that our staff care about. We offer our full range of services on a pro bono basis, working collaboratively across our divisions and office locations to secure the right expertise to fulfil project briefs. Examples of recent pro bono projects can be found on our website and include creating patient information and education materials, and helping organisations to build their evidence base.
By joining as an Analyst within our Pro Bono division, you will develop the appropriate skills and deliver projects that require a broad range of technical expertise and knowledge across our service offerings, including health economics, literature reviews, medical writing, peer-reviewed publications, medical education and design materials.
Whilst your “home” division will be the Pro Bono division, you will work across commercial and pro bono projects with colleagues in all divisions. Your home division will ensure that you become quickly integrated into part of a supportive team and feel fully immersed in all aspects of company life.
Key responsibilities will include:
Creating materials for different audiences, often for patients, their carers or healthcare professionals Working on several projects in different disease areas at any one time Supporting commercial projects to gain relevant experience for your professional development Working in project teams alongside experienced colleagues Close collaboration with clients, including participating in teleconferences and face-to-face meetings with external stakeholders Supporting with a range of internal activities linked to the Pro Bono division. For example, preparing business development materials, identifying potential networking opportunities and monitoring our pro bono work
Hybrid Working Policy:We recognise that home-working can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost.
Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home for up to half of the time, measured across a 2-week rolling period. During your probationary period (normally the first 6 months of the role) you will be able to work from home for 1 day per week.
Career Profile
To learn more about the tailored career progression we offer at Costello Medical, please click below to read about Patsy’s progression to the position of Consultant and the Interim Pro Bono Lead, after joining the company as an Analyst in 2018:
A Day in the Life of an Analyst
To learn more about a typical day for an Analyst at Costello Medical, please click here:
Requirements
About You
In addition to the specific scientific skills and experience you need to succeed in your role, we have developed a framework that details the key skills, approaches and mindsets that are essential for all Analysts and Medical Writers to display in order to excel in their role with us. Embodying these will support your growth and development throughout your career at Costello Medical.
We are looking for individuals with a genuine passion for the non-profit sector, as well as an interest in the commercial side of healthcare and healthcare decision-making, which you will utilise when working on commercial projects.
Essential requirements for the role are:
An undergraduate degree level qualification in a scientific discipline (minimum or equivalent). Postgraduate qualifications (minimum or equivalent) would be an advantage, but they are not a requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to biology, chemistry, pharmacy and medicine An aptitude for, and experience of, planning and writing scientific documents, which could include lab reports, dissertations, poster or oral presentations, articles for websites or student magazines, peer-reviewed scientific publications, book chapters, grant applications, and regulatory documents A self-motivated and enthusiastic approach, with a genuine interest in healthcare and an eagerness to learn and develop your skills An exceptional level of attention to detail Strong analytical skills Excellent organisational skills, with the ability to manage your time to work across multiple projects at the same time and prioritise tasks appropriately to maximise productivity Exceptional written English, which you will use in including client work, email communication and internal messaging Effective verbal communication skills, which you will use when working with colleagues and clients The ability to tailor your communication style to a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues and governmental bodies A proactive mindset, including the ability to recognise challenges and suggest solutions with limited guidance A collaborative approach to working, where you share knowledge with others in your team to promote the attainment of a common objective, and work together to overcome obstacles to success The self-awareness to reflect on your own work and performance, alongside a willingness to take ownership of your work and the development of your career A willingness to get involved with, and contribute to, your wider division Embodying Costello Medical’s values, which includes being committed to delivering quality work, championing innovation in healthcare, acting with integrity and supporting your colleagues as they would support you Fluency in Microsoft Word, Excel and PowerPoint
Benefits
About Costello Medical
Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people's health and lives.
We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.
On 27th May 2022 Costello Medical received its certification as aB Corporation.We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.
The Recruitment Process
Our recruitment process includes a written assessment for you to complete in your own time. If successful, you will be invited to an interview which will include a short presentation you can prepare for in advance. Our standard recruitment process lasts around 1 month however, this can be adapted if necessary.
As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via should you require reasonable adjustments at any stage.
We are currently recruiting for start dates from July 2025 and you will be asked to state your availability on your application form. Please note that this role is available in our Global Headquarters in Cambridge, as well as our London, Manchester and Bristol can learn more about our office locations here:
What We Offer
A starting salary of £39,000 per annum A discretionary profit share bonus paid twice per year 25 days’ annual leave plus bank and public holidays The chance to work from home for up to half of your working time after passing probation Flexible benefits scheme offering additional holiday, cash payments and pension contributions 4% employer pension contributions Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis Paid study leave and funding for external qualifications Cycle to Work scheme and an interest-free travel loan scheme Critical Illness Cover, Income Protection and Life Assurance Access to an Employee Assistance Programme Discounted gym memberships Comprehensive travel insurance Flexible working hours Regular company-funded social activities
Please click here to learn about our reward package and the other benefits of working for Costello Medical:
How To Apply
You are required to submit your CV/resume and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV/resume should clearly state the dates of all qualifications and grades achieved where applicable.
While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.
Please contact the Talent Acquisition team at if you have any questions about the role or application process.
Visa Sponsorship
Due to the Skilled Worker visa regulations, you will only be eligible for visa sponsorship if you meet at least one of the following criteria:
You are classified as a New Entrant. This means you are under the age of 26, currently studying in the UK or a recent graduate in the UK (Please read more about the New Entrant criteria: You have a PhD in a STEM subject You have a PhD in a subject that is relevant to the Analyst/Medical Writer role
You will be asked to provide details of your right to work in the UK within your application, which will be used to help assess your eligibility for visa sponsorship.
Please check the following link to read more about the criteria on the UK government website: Please contact should you have any questions.
