AI Trainer

Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the North East. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we’re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We’re a growing business, and we’re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch – we’d love to hear from you!
Zenith People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical expertise with change management, risk mitigation, ethical AI use, and prompt engineering skills.
The role includes delivering a blend of face-to-face workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards.
Role responsibilities and requirements:

• Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways.
  
• Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based labs.
  
• Lead interactive workshops and training sessions to educate learners on AI concepts, tools, and best practices.
  
• Support learners across an extended transformation journey, guiding them through real-world activities such as Copilot deployment, semantic indexing, data governance, and AI workflow automation.
  
• Coach staff in critical skills such as prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption.
  
• Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI.
  
• Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and deliver measurable outcomes.
  
• To support the achievement of contractual targets for learner retention and success rates.
  
• Monitor learner progress to ensure learning continues and learners achieve in a timely manner.
  
• Seek feedback from learners on learning support materials to review and improve the service and learning experience.
  
• Ensure systems and processes are followed and are in line with contractual deadlines.
  
• Deliver outcomes in line with current KPI’s and business performance targets.
  
• Administrating and completing paperwork associated with programme delivery within required timescales.
  
• Promote and monitor equality and diversity in all aspects of the role and record issues that may arise.
  
• Hold a Level 3 teaching qualification or above or work towards achieving a L3 Teaching qualification.
  
• Have practical experience in AI, machine learning, or data science, including hands-on experience with AI tools, frameworks, and technologies.
  
• Be proficient in Microsoft Offices packages, including Word, Excel, and PowerPoint.
  
• Have strong organisation and administrative skills.
  
• Have excellent written and verbal communication skills.
  
• Experience of unsupervised working and using own initiative.
  
• Be able to show an understanding of different learning styles and how to differentiate through various teaching methods.
  
• Able to motivate self and learners.
  
• Able to plan and deliver imaginative and motivational sessions with a clear focus on the needs of the individual learner.
  
• A willingness to work flexible hours and locations as required.
  
• To consistently demonstrate desired the company behaviours and standards.
  
• Be flexible, committed & enthusiastic.
  
• Keeping workplace safe and tidy.
  
• Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory)
  
• To believe in and demonstrate the company values and team charter behaviours.
  If you have the experience and passion for the role but don’t yet hold all the required qualifications, we’d still love to hear from you — we value practical knowledge and are open to supporting the right candidate with their development.
  Benefits of working with Zenith
  Enhanced holiday package
  Great working environment
  Free parking
  Pension salary sacrifice
  Cycle to work scheme
  Extra pension contributions once pass probation
  1 day a week to work from home (not in probation)
  Social gatherings 4x a year
  DIS 4x salary
  Training & Development
  EAP (Employee Assistance Program) which also has a well being app Birthday off