We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways oftraditional banking. With our hot coral cards and get-paid-earlyfeature, combined with financial education on social media and ouraward winning customer service, we have a long history of creatingmagical moments for our customers! We’re not about selling products- we want to solve problems and change lives through Monzo ️ OurHomeownership team is building products to meet the needs of Monzocustomers who own their own home, or aspire to do so one day. We’rethe only bank in the UK to give our customers visibility of theirmortgage, no matter which provider they hold it with. We help themfind their next mortgage deal at the right time, potentially savingthem hundreds or thousands of pounds. And we’ve also added usefultools to let them see the equity they’ve built in their home, howinterest rate changes might affect them and how overpaying couldsave them interest. But we’re only scratching the surface of thepotential here! This is the biggest commitment of most people’sfinancial lives, and there’s so much more we could be helping themwith. Come and help them shape what we build next! What you’ll bedoing: - You’ll lead a cross-functional team to build and growproducts to support our customers in their journey of buying andowning a home. You’ll look at our existing funnels to identify whatis and isn’t working; you’ll build a deep understanding of customerneeds and where we could do more to meet them; and you’ll combinethis commercial and customer context with regulatory and technicalperspectives. You’ll use this to set a product strategy. - You’llcommunicate effectively with people of all levels of seniority.You’ll get people inspired by the product vision and you’ll sharethe right context with the right people at the right time. - You’lllead planning processes and associated roadmap prioritisation toget your team working on the highest impact priorities thatcontribute to wider business goals. - You’ll work iteratively andcollaboratively with design, engineering, research, data science,product marketing, compliance and many others to refine your planand execute against it effectively. - You’ll help to shape productstrategy across Monzo by sharing insights from your work. -Ideating with engineers and designers on different approaches tomaking the remortgage experience seamless - Leading a workshop withyour team to hypothesise new experiments you could run to increaseconversion - Presenting a new product feature to stakeholders atProduct Review and gathering feedback and challenge - Planning andjoining research calls to better understand how people are savingfor their first home today - Speaking to data privacy specialiststo understand what data we can and can’t collect in the onboardingjourney You should apply if: - You’ve got extensive experience ofshipping successful, customer-centric digital products in a fastgrowing company. - You start from first principles. You’vepreviously built products that tackled long standing customerproblems in a new way, or otherwise broke from the industry statusquo. You’re not satisfied to simply build the same product yourcompetitors offer. - You’re data driven, commercially astute,passionate about metrics, and intellectually honest about how yourwork is performing -- and driven to continuously improve it. -You’re full of novel ideas and creative solutions, and able totease them out of others too. - You’re comfortable spanning theworlds of business, design, data, user research, marketing andengineering. - You can work effectively with a diverse range ofpeople and working styles to get stuff done, and are able tothoughtfully and constructively challenge and influence the peopleyou work with. - You have the ability to communicate clearly andpersuasively to a wide range of audiences, and in a structured way.- You’re a fast learner, humble and curious, and enjoy developingyourself and others. - What we’re doing here at Monzo excites you!The interview process: Our interview process involves 4 mainstages: - Initial Call with Hiring Manager - Experience Loop,consisting of x3 hour long interviews to assess ProjectWalkthrough, Case Study and Leadership. - Final chat with our ChiefProduct Officer Our average process takes around 5-6 weeks but wewill always work around your availability. You will have the chanceto speak to our recruitment team at various points during yourprocess but if you do have any specific questions ahead of thisplease contact us on What’s in it for you:£95,000 to £125,000 depending on experience stock options &benefits ️ We can help you relocate to the UK We can sponsor visasThis role can be based in our London office, but we're open todistributed working within the UK (with ad hoc meetings in London).We offer flexible working hours and trust you to work enough hoursto do your job well, at times that suit you and your team. Learningbudget of £1,000 a year for books, training courses and conferencesAnd much more, see our full list of benefits here Equalopportunities for everyone Diversity and inclusion are a priorityfor us and we’re making sure we have lots of support for all of ourpeople to grow at Monzo. At Monzo, we’re embracing diversity byfostering an inclusive environment for all people to do the bestwork of their lives with us. This is integral to our mission ofmaking money work for everyone. You can read more in our blog ,2023 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.We’re an equal opportunity employer. All applicants will beconsidered for employment without attention to age, ethnicity,religion, sex, sexual orientation, gender identity, family orparental status, national origin, or veteran, neurodiversity ordisability status. If you have a preferred name, please use it toapply. We don't need full or birth names at application stage.Apply for this job * indicates a required field First Name * LastName * Email * Phone * Resume/CV * Enter manually Accepted filetypes: pdf, doc, docx, txt, rtf Enter manually Accepted file types:pdf, doc, docx, txt, rtf Briefly tell us about a time you've usedcustomer insight to improve a product. What impact did it have? *Select... Please confirm your UK Right to Work status. * Select...We legally have to verify your Right to Work in the UK before youcan start working for us. We're asking for this information now sowe know later what type of right to work check we need to do. Youranswer to this question won't affect the outcome of yourapplication, unless you'd need visa sponsorship but are applying toa role we can't sponsor. Keeping your data safe is really importantto us. * Select... If you’d like to, please share your preferredpronouns (eg. they/them/theirs, she/her/hers). If you'd like to,please spell out your name how it's pronounced so we know how tosay it. Identity survey Our goal at Monzo is to make money work foreveryone. To do that, working at Monzo must work for everyone. Wewant to create an equitable, engaged and innovative workplace whichgives people from all backgrounds the support they need to thriveand grow. Making Monzo work for everyone starts right at thebeginning of every Monzonaut's journey: when they apply to workhere. This demographic survey will help us better understand thepeople who apply to work at Monzo. It'll help us see how differentgroups progress through our hiring process, and where we need tomake improvements to be more inclusive. If you choose to fill itout, all of the information you give us is: - Voluntary. And we'veincluded a "prefer not to say" option for every question. It'd behelpful if you still fill out the survey even if you choose "prefernot to say" for every question, as it's useful for us to understand& record this. We won't know if you choose to fill this surveyin or not. - Anonymous to Monzo. We can't tie your responses to youand they won't make a difference to the outcome of yourapplication. We'll only use grouped responses for equalopportunities monitoring in our hiring process. By filling out thissurvey, you agree that we can use your responses for the purposeswe've mentioned above. You are not letting us know if we need tomake any adjustments to the hiring process because of disability orneurodiversity - to do this please email us. How would you describeyour gender identity? Select... Do you identify as transgender?Select... What's your sexual orientation? Select... Do you identifyas having a disability? Select... Do you consider yourself to beneurodivergent? Select... #J-18808-Ljbffr
