Thought Machine
Cloud Support Engineer
- London
- Hybrid
- Mid-level
- Permanent
Owns and resolves high-priority incidents across hosted SaaS and bank-hosted Vault deployments, acting as a domain expert in Vault Core. Builds tooling, dashboards and automation to improve observability and support delivery, partnering with Engineering and Product on platform stability. Leads escalations end-to-end and mentors across client, product and engineering boundaries.
Grafana · Prometheus · EFK +7