Senior User Researcher- i.AI
This role involves leading user research within multidisciplinary teams to ensure AI-driven government services are designed around real user needs. You'll conduct end-to-end research, from planning and participant recruitment to analysis and insight sharing, embedding evidence-led design across fast-moving product development. The position emphasizes shaping early-stage AI products, mentoring junior researchers, and influencing strategic decisions in a high-impact public sector environment.