Latest Customer Experience Jobs

Product Director - Logistics

This role leads the product strategy for logistics optimisation within Ocado’s Smart Platform, focusing on last-mile delivery efficiency, driver network performance, and customer experience. The director will manage a team of product managers and collaborate with engineering and global partners to enhance algorithms, reduce operational complexity, and improve delivery accuracy at scale across high-volume international operations.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Data Analyst

This role involves analyzing customer behavior across the full ecommerce journey, from discovery to retention, using cohort analysis, A/B testing, and funnel analytics. The analyst will translate complex data into actionable insights for global retail partners, working closely with product and commercial teams to improve platform performance and customer experience.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Full Stack Software Engineer

This role involves building and scaling AI-powered systems for global clients, working across the full stack to turn machine learning outputs into production-ready applications. You'll collaborate with data scientists and product managers in cross-functional teams, designing robust architectures that balance rapid prototyping with long-term maintainability. The position emphasizes technical leadership, client engagement, and deployment of responsible AI in regulated sectors.

Faculty AI London, United Kingdom

Hybrid Permanent

Associate

As an Associate, you will work closely with financial services stakeholders to scope, build, and deliver impactful AI projects. Your responsibilities include managing work streams, conducting open-source analysis, translating operational requirements into user stories, and collaborating with technical teams to ensure smooth project execution and client satisfaction.

Faculty AI London, United Kingdom

Hybrid Permanent

Revenue Enablement Manager - Services

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Senior Revenue Enablement Manager - Services

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Manager, Engineering - Managed Services

This role involves managing a cross-discipline team of front-end and cloud engineers to develop APIs, UIs, and cloud services for Falcon Complete. You will collaborate with product groups, analysts, and peers to ensure high-quality and reliable customer experiences, while also focusing on team development and strategic planning.

CrowdStrike London, United Kingdom

Hybrid Permanent

Lead Data & AI Analyst

This role involves partnering with various business teams to deliver meaningful data insights and drive AI adoption. Responsibilities include developing reports, dashboards, and performance insights, translating complex data into actionable recommendations, and supporting the implementation of AI tools to improve efficiency and decision-making.

Zachary Daniels Peterborough, PE1 1XH, United Kingdom £50,000 – £60,000 pa

On-site Permanent

Facilities Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Facilities ManagerOnsite at DSM-firmenich Account (Labs & Offices)The purpose of the role:About dsm-firmenich As a Facility Manager at...

CBRE Enterprise EMEA London, City And County Of the City Of London, United Kingdom

Customer Support Manager (EMEA)

You will lead and develop a team of 20 technical support professionals, manage day-to-day operations, and drive continuous improvement and operational efficiency. This role involves close collaboration with global support teams and cross-functional departments to resolve complex customer issues and enhance support standards.

Darktrace Cambridge, CB2 3BJ, United Kingdom

Hybrid Permanent

Senior Specialist Solutions Engineer (AI/ML)

As a Senior Specialist Solutions Engineer, you will guide customers in architecting production-grade ML applications on Databricks, aligning their technical roadmap with the Databricks Data Intelligence Platform. You will provide advanced technical support, lead deep-dive sessions, and serve as a trusted advisor for GenAI solutions, while also driving community growth through thought leadership activities.

Databricks London, United Kingdom

On-site Permanent

Global Head of Production Support

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What...

Thought Machine London, United Kingdom

Hybrid Permanent

Sr. Delivery Consultant - Security, Global ProServe Security

This role involves designing and implementing automated, scalable security solutions in AWS cloud environments for enterprise customers. As a hands-on consultant, you'll engineer security controls across identity, network, data, and infrastructure, using infrastructure as code and AWS security services. You'll act as a technical advisor, building reference architectures and guiding customers through complex cloud transformations with a focus on proactive, embedded security.

Amazon Talent Acquisition Sw1A2Dx, SW1A 2DX, United Kingdom

Hybrid Permanent Clearance Required

Senior Delivery Consultant - Security, Global ProServe Security

Design and implement automated security controls and architectures in AWS environments for enterprise customers. Focus on building scalable, secure cloud solutions using infrastructure as code, while advising on identity, network security, data protection, and detection systems. Develop reusable security patterns and support cloud transformations across complex multi-account setups.

Amazon Talent Acquisition Sw1A2Dx, SW1A 2DX, United Kingdom

Hybrid Permanent Clearance Required

Principal Data Architect

This role involves designing and implementing a modern, AI-native data foundation, unifying fragmented data models, and building robust enterprise data models. You will lead data governance, lineage, and access controls, and work hands-on with engineering, product, and leadership teams to enable customer-facing AI experiences.

Harnham - Data and Analytics Recruitment Usa, SL4 4BQ, United Kingdom US$201,000 – US$240,000 pa

Remote Permanent